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Ordina - Case Study
Ordina Belgium and Plantronics Manager Pro Ensure Increased Efficiency and New Revenue Models
Challenge:
Ordina IT administrators were responsible for purchasing and distributing headsets to their workforce while individual users were responsible for keeping the firmware up-to-date. This approach lead employees to stop using their headsets completely; they needed a new solution.
Solution:
- Plantronics Manager Pro - Headset analytics and management solution
- Blackwire 310/320 Voyager Pro UC - USB Corded Headset
- Voyager 5200 - Noise Cancelling Bluetooth Earpiece
- Blackwire 710/720 - Corded USB Headset
- Voyager Focus
Benefit:
Since implementing with our management software Ordina Belgium is now leveraging its hardware demonstrably more efficiently. Their adoption of UC is increasing thanks to a differentiation in the hardware offering, and the software offers new revenue models complementary to their service offerings.