Contact Center Headsets Premium headsets & amplifiers
- Make sure customers hear you clearly
- Protect your investment with proven durability
- Empower your agents with all-day comfort
Audio Quality. Proven Durability. Comfort and Design.
Better quality audio equals a better call. That’s why Poly EncorePro Series are our most popular contact center headsets. Custom-made for heavy usage—keep agents connected with high durability and uptime. And the super light, great fitting design is all about comfort.
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EncorePro 700 Digital Series$147.00Customer Service Headset
The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.
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EncorePro 700 USB Series$189.00Corded USB Headset
The all-day comfort, reliability, and durability our Plantronics EncorePro Family is known for, with the addition of built-in call control. The EncorePro 700 USB Series is ready for every call because every call matters.
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EncorePro 700 Series$144.00Customer Service Headset
The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.
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Need help with your team’s shift to a hybrid working model?
Maintaining great levels of service doesn’t have to be a challenge. We can help you equip your customer service reps (CSRs) to deliver great service, wherever they’re working.
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EncorePro 500 Series$112.00Smarter headsets for contact centers
The all-day comfort, reliability, and durability our EncorePro Family is known for, with the addition of built-in call control. The EncorePro 500 USB Series is ready for every call because every call matters.
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EncorePro 500 Series$90.00Customer Service Headset
The EncorePro 500 series balances all-day comfort, superior noise-canceling, and long-term reliability in three innovative designs. Your team will feel the improvements and customers will hear it.
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EncorePro 300 USB Series$79.95Contact Center Headsets
Give your contact center teams all they need, with Plantronics EncorePro 300 USB Series headsets. Get high-quality audio, all-day comfort and proven durability.
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EncorePro 300 Series$59.95Contact Center Headsets
Give your contact center teams all they need, with Plantronics EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.
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DA Series$65.95Smarter digital adapters for Poly QD headsets
USB audio processor that connects QD equipped headsets to PC
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Poly Call Center Solutions Guide
Learn more about the best headset solutions for your team to help them stay productive from anywhere.
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These days, many call center employees—customer service reps (CSRs), IT, Sales, and others—are working from home. Some are working in a hybrid capacity. They all need the right tools to help them do their best work and deliver amazing customer experiences.
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Delivering great customer service with a distributed workforce is a challenge Poly can help you conquer. We’ll show you what it takes to create great experiences—for you, your staff, and your customers.
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There is significant uncertainty about where employees will work in the foreseeable future as well as what device their headset will connect to. This means your call center headsets need to be flexible and enable connection to any technology that supports them.
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Keep up with the latest news and information related to Poly solutions for global call centers.
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Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.
