Group 500 Video conferencing system
- Drive meaningful conversations and collaboration
- Connect easily using tools you already know
- Make the most of any size meeting room
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Overview
Get Everyone Together in Any Size Room
Inspire collaboration and conversation wherever your team is sitting. The RealPresence® Group 500 video conferencing system brings dispersed team members together, whether they’re in small huddle spaces or conference rooms large enough to need two screens. When the meeting’s over, the system packs up easily, so you can stash it away and out of sight.

Benefits
- Richer, Easier Collaboration
- Connect Easily Using Tools You Know
- Maximize Any Size Meeting Space
Imagine a meeting without distracting background noise. RealPresence Group 500 conference room equipment lets voices come through loud and clear in any size room. Visuals have enhanced resolution, too. So everyone in the meeting can see and hear each other better—and get more done.
No more delays caused by virtual meeting software snafus. With a single click, RealPresence Group 500 conference room video conferencing systems work seamlessly with popular, standards-based video services.
Invisible meeting participants are no longer an issue with RealPresence Group 500 video conferencing systems. Smart camera options ensure that all participants can see and be seen, no matter where they are sitting—or how large or small the room. Support dual monitors and 10 or more participants.
We work everywhere that you do
Poly video solutions make meetings a breeze. Use cloud video apps for a full experience with all the features you know and love. Or use standards-based SIP and H.323 compatibility to connect to different cloud video services throughout your day.
Poly works seamlessly with whichever cloud video service you choose
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Features
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Specifications
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Package includes:
- RealPresence Group 500 codec
- Cable bundle
- Remote control
- EagleEye IV camera and RealPresence Group Microphone Array
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Video standards and protocols
- H.261, H.263, H.264 AVC, H.264 High Profile, H.264 SVC, RTV
- H.239/People+Content™
- H.263 & H.264 video error concealment
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Video input
- 1 x HDCI
- 1 x HDMI 1.3
- 1 x VGA
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Video out
- 2 x HDMI 1.3
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People video resolution
- 1080p, 60 fps from 1740 Kbps
- 1080p, 30 fps from 1024 Kbps
- 720p, 60 fps from 832 Kbps
- 720p, 30 fps from 512 Kbps
- 4SIF/4CIF, 60 fps from 512 Kbps
- 4SIF/4CIF, 30 fps from 128 Kbps
- SIF (352 x 240), CIF (352 x 288) from 64 kbps
- QCIF (176 x 144) from 64 kbps
- w288p from 128 Kbps
- w448 from 384 Kbps
- w576p from 512 Kbps
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Content video resolution
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Input
- HD (1920 x 1080i), HD (1920 x 1080p)
- WSXGA+ (1680 x 1050)
- UXGA (1600 x 1200)
- SXGA (1280 x 1024)
- WXGA (1280 x 768)
- HD (1280 x720p), XGA (1024 x 768)
- SVGA (800 x 600)
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Output
- WUXGA (1920 x 1200)
- HD (1920 x 1080)
- WSXGA+ (1680 x 1050)
- SXGA+ (1400 x 1050)
- SXGA (1280 x 1024)
- HD (1280 x 720)
- XGA (1024 x 768)
- VGA (640 x 480)
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Content frame rate
- 5–60 fps (up to 1080p resolution at 60 fps)
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Content Sharing
- People+Content™ IP and Pano app support
- VbSS content in Microsoft environments
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Audio input
- 1 x RealPresence Group microphone array input port (supporting a total of 4 microphone arrays)
- USB headset support
- 1 x HDCI (camera)
- 1 x HDMI
- 1 x 3.5 mm stereo line-in
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Audio output
- x HDMI
- USB headset support
- 1 x 3.5 mm stereo line-out
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Other interfaces
- 2 x USB 2.0
- 1 x RS-232, 8-pin mini-DIN
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Audio standards and protocols
- 22 kHz bandwidth with Siren™ 22 technology, AAC-LD (TIP calls), G.719 (Live Music Mode)
- 14 kHz bandwidth with Siren™ 14 technology, G.722.1 Annex C
- 7 kHz bandwidth with G.722, G.722.1
- 3.4 kHz bandwidth with G.711, G.728, G.729A
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Constant Clarity™ technology
- Automatic gain control
- Automatic noise suppression
- Keyboard noise reduction
- NoiseBlock™ technology
- Acoustic Fence™
- Live music mode
- Instant adaptation echo cancellation
- Audio error concealment
- Siren™ Lost Packet Recovery technology
- StereoSurround™ technology
- Active Lip Synchronization
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Other supported standards
- H224/H.281, H.323 Annex Q, H.225, H.245, H.241, H.239, H.243, H.460
- BFCP (RFC 4582)
- TIP
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Network
- IPv4 and IPv6 support
- 1 x 10/100/1G Ethernet
- Auto-MDIX
- H.323 and/or SIP up to 6 Mbps
- Lost Packet Recovery (LPR™) technology
- Reconfigurable MTU size
- RS232 with API support
- Web Proxy support—Basic, Digest and NTLM
- Simple Certificate Enrollment Protocol (SCEP)
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Interoperability
- Microsoft Lync and Skype for Business certification, including Skype for Business Online / Office 365
- IBM® Sametime™ support
- Zoom Meetings Interoperability
- BlueJeans Cloud Services Interoperability
- Microsoft® Office Communications Server integration
- Microsoft® ICE support
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Security
- US DoD UC APL Certified (see the US Federal Government Accreditation site for details)
- Media Encryption (H.323, SIP): AES-128, AES-256
- H.235.6 support
- Authenticated access to admin menus, web interface and telnet API
- FIPS 140-2 Validated Cryptography (Validation Certificate #1747)
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PKI/Certificate Management:
- SSL 3.0, TLS 1.0, 1.1, 1.2
- Self-signed and CA-signed certificate support
- CRL and OCSP-based certificate revocation checking
- Network intrusion detection system
- Local account password policy configuration
- Security profiles
- Web UI / SNMP Whitelists
- Local account and login port lockout
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Options
- Pano
- RealPresence Touch™
- EagleEye Cube camera
- EagleEye Producer
- EagleEye Director II
- SoundStation® IP 7000 conference phone integration
- SoundStructure® integration through a digital interface
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Software options
- TIP interoperability
- 1080p license, providing up to 1080p60 for people and content
- Multipoint license for up to 6 sites at 720p30, or 4 sites at 1080p30
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Electrical
- Auto sensing power supply
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Typical operating voltage/power
- 37VA @ 120V @ 60 Hz
- 37VA @ 230V @ 50/6 0Hz
- Typical BTU/h: 65
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Environmental specification
- Operating temperature: 0 to 40 °C
- Operating humidity: 15 to 80%
- Non-operating temperature: -40 to 70 °C
- Non-operating humidity (non-condensing): 5 to 95%
- Maximum altitude: 10,000 ft
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Physical characteristics
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RealPresence Group 500 base box
- 11.3” H x 1.2” W x 4.8” D
- 2.45 lbs
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Warranty
- One-year return to factory parts and labor
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Models
500
Reviews
500
Related Products
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Resources
Group 500
Learn about the features and benefits and technical specifications of the Group 500
Download Data SheetComparison matrix
Compare the features of RealPresence Group 310, 500 and 700 when it comes to group video conferencing
Download Brochure500
Support
Find our resources, downloads, and software, or contact support for more assistance.
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Compare Products
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Learn More | Learn More | Learn More |
All-in-one video solution | ||
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Audio pickup range | ||
Dependent on microphones added | Dependent on microphones added | Dependent on microphones added |
Camera | ||
Flexible options available | Flexible options available | N/A |
Customizable video solution with flexible camera and microphone options | ||
Display | ||
2 displays supported | 1 display supported | Up to 3 displays supported |
Ideal For | ||
Small to mid-size conference rooms wanting a sleek design | Small meting rooms, huddle rooms and offices | Larger rooms like board rooms and lecture halls requiring superior performance |
Included Accessories | ||
Cable bundle, remote control | Cable bundle, remote control | N/A |
Mic & Speaker | ||
Microphone included | Microphone included | Microphone included |
Microsoft Teams compatible | ||
Through optional RealConnect Service | Through optional RealConnect Service | Through optional RealConnect Service |
Native Zoom Rooms experience | ||
Noise Reduction Technology | ||
NoiseblockAI and Acoustic Fence | NoiseblockAI and Acoustic Fence | NoiseblockAI and Acoustic Fence |
Operating System | ||
N/A | N/A | N/A |
Standards-based (H.323 and SIP) video | ||
Touch controller | ||
USB connection to PC or Mac for video calls | ||