VVX 401/411 12-line VoIP business phone

User interface features

• Backlit 3.5 in color LCD (320 x 240) resolution
• Voicemail support *
• WebKit-based browser
• Adjustable base height
• Single USB port (2.0 compliant) for media and storage applications
• Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish
• * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.

Audio features

• HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone and the optional headset **
• Acoustic Clarity™ technology. Providing full-duplex conversations, acoustic echo cancellation and background noise suppression
  • Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722.1, iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• ** To enjoy all the benefits of HD Voice when using the phone in the headset mode, you must use a wideband headset.

Headset and handset compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment

Call handling features *

• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy lamp field
• Flexible line appearance (1 or more line keys can be assigned for each line extension)
• Supports compatible USB headsets
• Distinctive incoming call treatment/ call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan
• * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features

Open application platform

• WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
• Supports Apps SDK and API for third-party business and personal applications
• Bundled with UC Software:
  • Corporate directory access using LDAP
  • Visual conference management
  • Local voice call recording on USB flash drive

Network and provisioning

• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch
  • 10/100Base-TX across LAN and PC Ports
  • Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
  • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
• Provisioning and call server redundancy supported *
• QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and Diffserv/DSCP
• VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
• Network address translation support for static configuration and “keep-alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4 and IPv6
• TCP
• UDP
• DNS-SRV
• * Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.

Security

• 802.1X authentication and EAPOL
• Media encryption via SRTP
• Transport layer security
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

Power

• Built-in auto-sensing IEEE 802.3af Power over Ethernet
• Energy-saving after-hours mode
• External universal AC adapter (optional), 48VDC 0.3A

Approvals

• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC ***
• UAE TRA
• Russia CU
• Brazil ANATEL ***
• Australia RCM
• ROHS compliant

Safety

• UL 60950-1
• CE Mark
• CAN/CSA C22.2 No. 60950-1
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• ICASA
• CITC
• *** Planned future compliance

Operating conditions

• Temperature: 0 to 40°C (+32 to 104°F)
• Relative humidity: 5% to 95%, noncondensing

Storage temperature

• -40 to +70°C (-40 to +160°F)

VVX 401/411 comes with:

• VVX 401/411 console
• Handset with handset cord
• Network (LAN) cable—CAT-5E
• Quick start guide
  • Open source OFFER is included in the box

Size

• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part Numbers

• 2200-48400-025—VVX 401 WW PoE
• 2200-48450-025—VVX 411 WW PoE
• 2200-48400-019—VVX 401 Skype for Business, POE
• 2200-48450-019—VVX 411 Skype for Business, POE

Weight

• 2.0 lbs (0.9 kg)

Unit box dimensions

• 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)
• 3.1 lbs (1.4 kg)

Master carton quantity

• 10

Warranty

• 1 year

Models