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Policy Overview

The Policy features apply to multiple levels which have specific priority levels. To access the Policy interface, select Manage > Policy. To access any of the Policy levels, simply click on the level, and the Policy detail page will open.

Poly Lens Policy flow

The following policies are available and are listed in the order of priority:

Individual Device

Inheritance - Settings configured at this level will only be inherited by an individual device.
Overrides - In the event of a conflict, settings configured at this level will override settings inherited from any other Policy level.

Device User Group

Inheritance - If a device belongs to a user that is in a device user group, it will inherit settings from this policy level.
Overrides - In the event of a conflict, settings configured at the individual device level will take precedence.

Site

Inheritance - If a device belongs to a Site, it will inherit settings from this Policy level.
Overrides - In the event of a conflict, setting configured at the higher levels will take precedence.

Device Group

Inheritance - If a device is in a Group, it will inherit settings from this Policy level.
Overrides - In the event of a conflict, settings configured at the higher levels will take precedence.

Device Model

Inheritance - If a device is a specific model, it will inherit settings from this Policy level.
Overrides - In the event of a conflict, settings configured at the higher levels will take precedence.

Note: When applying Device Level Policy settings, Poly Lens will immediately notify the device of the changes, forcing the device to perform a provisioning update and a device reboot, if required. Poly devices will not reboot while in an active call but will perform the action after the active call completes.