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Device Provisioning on an Account

Device Provisioning allows you to onboard and provision your voice and video devices.
Once the provisioning credentials are entered, Poly Lens will automatically generate a unique provisioning service address for your Poly Lens account. You may then use your Poly Lens account provisioning credentials in conjunction with a DHCP server or by manually entering your credentials into the provisioning server settings within individual Poly devices.
Note: Once Device Provisioning has been set up, the provisioning credential information is retained. You are able to disable, enable and edit the server credentials at any time.

When a device utilizes Poly Lens provisioning credentials:

  • The device will be added to your Poly Lens account inventory.
  • The device software version will be upgraded (as needed) to a Poly Lens-capable version.
  • Device configuration will be modified to enable Poly Lens management and insights.

Enable Device Provisioning on an Account​

To make any changes to the settings on a device within an account, you must first Enable Provisioning on the account.
Note: If Provisioning is not enabled on an account, the Device Settings option will not be available.

  1. Go to the ACCOUNT menu > Manage Accounts.
  2. Select an account from the list.
  3. Select Device Provisioning from the side tabs.
  4. Enter a Server User name.
  5. Enter a Password and repeat to confirm.
  6. Click Enable Provisioning.

Note: See the Enable Provisioning for Onboarding Network Devices video, for detailed information.

Disable Device Provisioning on an Account​

Device Provisioning can be disabled at any time. However, if Provisioning is disabled, your devices will continue to operate, but will no longer retrieve configuration from Poly Lens.

  1. Go to the ACCOUNT menu > Manage Accounts.
  2. Select an account from the list.
  3. Select Device Provisioning from the side tabs.
  4. Click Disable Provisioning.

Edit Server Credentials for Device Provisioning​

To edit the server credentials, Provisioning must be enabled to perform this procedure.

  1. Go to the ACCOUNT menu > Manage Accounts.
  2. Select an account from the list.
  3. Select Device Provisioning from the side tabs.
  4. Click Enable Provisioning, if Provisioning has been disabled.
  5. Click Edit Server Credentials.
  6. Edit the Server User name and Password as needed.
  7. Click Update.