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Call Center Solutions for Five9

Poly end-to-end solutions—built for customer connections.

Overview

Poly Delivers The ‘X’ In Cx For Five9

Customer experience is the key to success for your call center. Five9 is a leading provider of cloud customer interaction solutions, driven by a passion to transform call centers into customer engagement centers of excellence.

To do that, they need the right tools right at the edge, and that’s where we come in. Poly provides the ‘X’ Factor for Five9 agents wherever they are, with devices that are as beautifully designed as they are engineered.

Conceived with all-day comfort in mind and enhanced with innovation, Poly EncorePro family of headsets and DA series adapters deliver the experience you need to take your call center to the next level. 

  • Simple To Set Up And Use
  • Gain Deeper Insight
  • Make It Seamless
  • Enhance The Experience

Poly Devices are plug and play, allowing users to get up and running quickly with the Five9 platform. Our headsets enhance the user experience, delivering clear audio, all-day comfort and acoustic protection.

Plantronics Manager Pro provides a deeper level of insight into every call when used with Poly headsets and DA series adapters

Tight integration between Poly headsets and the Five9 platform delivers a seamless experience

Poly headsets and DA series adapters deliver a wide range of CX enhancing features to support Five9. Legendary audio technologies like HD Voice, SoundGaurd Digital, and close conversation limiting technology ensure everyone on the call can hear and be heard easily, improving productivity.

Products

  • Voyager 4300 UC Series
    Voyager 4300 UC Series
    Voyager 4300 UC Series
    Bluetooth Office headset

    Free your workers from their desks with the perfect entry-level Bluetooth® wireless headset. Meet the Voyager 4300 UC Series. It’s everything your teams need to stay productive and connect to all their devices whether at home or in the office. Engineered for Intel® Evo™.

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  • Savi 8200 Office
    Savi 8200 Office
    Savi 8200 Office
    Wireless DECT™ headset system

    Make every conversation clear with the Savi 8200 Office Series—with top-quality wireless DECT™ audio. Give your workers the headset that will help them get more done, with style-meets comfort.

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  • Savi 8200 UC
    Savi 8200 UC
    Savi 8200 UC
    Wireless USB DECT™ headsets

    Make every conversation clear with the Savi 8200 UC Series—with top-quality wireless DECT™ audio. Give your workers the headset that will help them get more done, with style-meets comfort.

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  • EncorePro 700 Digital Series
    EncorePro 700 Digital Series
    EncorePro 700 Digital Series
    Customer Service Headset

    The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

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  • EncorePro 700 Series
    EncorePro 700 Series
    EncorePro 700 Series
    Customer Service Headset

    The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.

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  • EncorePro 500 Series
    EncorePro 500 Series
    EncorePro 500 Series
    Smarter headsets for contact centers

    The all-day comfort, reliability, and durability our EncorePro Family is known for, with the addition of built-in call control. The EncorePro 500 USB Series is ready for every call because every call matters.

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  • EncorePro 500 Digital Series
    EncorePro 500 Digital Series
    EncorePro 500 Digital Series
    Customer Service headset

    The EncorePro 500 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

    Learn More Data Sheet
  • EncorePro 500 USB Series
    EncorePro 500 USB Series
    EncorePro 500 USB Series
    Corded USB Headset

    The all-day comfort, reliability, and durability our EncorePro Family is known for, with the addition of built-in call control. The EncorePro 500 USB Series is ready for every call because every call matters.

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  • EncorePro 500 Series
    EncorePro 500 Series
    EncorePro 500 Series
    Customer Service Headset

    The EncorePro 500 series balances all-day comfort, superior noise-canceling, and long-term reliability in three innovative designs. Your team will feel the improvements and customers will hear it.

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  • DA Series
    DA Series
    DA Series
    Smarter digital adapters for Poly QD headsets

    USB audio processor that connects QD equipped headsets to PC

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Resources

How to manage remote CSRs

Learn how Poly has empowered our CSRs to deliver the same customer service, whether they are in the office or working remotely.

Watch now
Improving the customer experience, no matter where your team is

Watch an engaging panel discussion on how to secure that better customer experience by focusing on the new workspace experience.

Watch now
Next Steps

Connect with us today

Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.