Great call
The contact center is the front line for your brand. Provide best-in-class contact center experiences by choosing Poly plus Genesys. Our headsets, handsets, and device management – coupled with Genesys’ award winning contact center software – enable excellent audio. And Poly device management solutions support IT to reduce problem resolution time and provide call quality feedback and agent analytics.
Benefits
- Simplify
- Insightful
- Seamless
- Enhanced Experience
Simplify set-up and use
Simple set up and use allows users to get up and running quickly with Genesys solutions. Poly headsets enhance the user experience through clear audio, high comfort, and acoustic protection.
Gain deeper insights
Plantronics ManagerPro provides a deeper level of insight into every call when used on Genesys solutions with Poly headsets and adapters.
Make it seamless to connect
Tight integration delivers a seamless experience between Poly headsets and adapters and each of the Genesys platforms – Engage, Genesys Cloud, and PureConnect
Customers at the center
Poly headsets and adapters deliver a wide range of CX-enhancing features to support Genesys solutions. Legendary audio technologies like HD Voice, Soundguard Digital, and Close Conversation Limiting ensure everyone on the call can hear and be heard easily, improving productivity.
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Savi 8200 OfficeWireless DECT™ headset system
Make every conversation clear with the Savi 8200 Office Series—with top-quality wireless DECT™ audio. Give your workers the headset that will help them get more done, with style-meets comfort.
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Savi 8200 UCWireless USB DECT™ headsets
Make every conversation clear with the Savi 8200 UC Series—with top-quality wireless DECT™ audio. Give your workers the headset that will help them get more done, with style-meets comfort.
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Savi 7200 Office SeriesWireless DECT™ Headset System for Desk Phones
Help everyone be more productive with the Savi 7200 Office Series of DECT™ wireless headsets for desk phones. Get convenient company-wide deployment and desk phone compatibility
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EncorePro 700 USB SeriesCorded USB Headset
The all-day comfort, reliability, and durability our Plantronics EncorePro Family is known for, with the addition of built-in call control. The EncorePro 700 USB Series is ready for every call because every call matters.
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EncorePro 500 USB SeriesCorded USB Headset
The all-day comfort, reliability, and durability our EncorePro Family is known for, with the addition of built-in call control. The EncorePro 500 USB Series is ready for every call because every call matters.
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DA SeriesSmarter digital adapters for Poly QD headsets
USB audio processor that connects QD equipped headsets to PC
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VVX 3506-line, mid-range IP desk phone
Six-line, mid-range IP desk phone with color display
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Poly Studio X70All-in-one video bar for large rooms
Poly Studio X70 is a beautifully engineered, premium video conferencing solution that combines razor-sharp 4K video with boardroom-filling stereo sound for simply the best meeting experience available.
Resources
This document outlines the configuration steps when using Genesys WWE client with Plantronics Hub for Windows.
Download User GuideNext Steps
Connect with us today
Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.
