Device Users - User Information
The Overview section of the Device Users feature provides all the user information and their associated Personal Devices through Poly Lens Desktop/Mobile at a glance. Allowing you to successfully manage the devices associated with a Poly Lens App (Poly Lens Desktop or Poly Lens Mobile).
To navigate to this page, go to Manage > Device Users > Users. Select a Device User from the list.
User Information
| Field | Description |
|---|---|
| Status | Displays the version of Poly Lens Desktop, and the connected device status. |
| Desktop | Displays the of Poly Lens Desktop Device information and when it was last detected, along with the version. |
| Mobile | Displays the of Poly Lens Mobile Device information, Mobile type (Android) and version, when last detected, along with the Lens Mobile version. |
Associated Devices
All the devices listed under Associated Devices will now be listed on the Device Inventory page. Note: You can filter devices that are associated through Poly Lens Desktop or Poly Lens Mobile with the Device Model filter.
| Field | Description |
|---|---|
| Green/Red icon | Indicates if the device is  Online, or  Offline. |
| Client | Displays the client that the devices are connected through. Desktop: User is connected through the Poly Lens Desktop app. Mobile: User is connected through the Poly Lens Mobile app. |
| Device Name | Model name of the Device. Note: This name is a link to the Device Inventory > Details page for this device. |
| Last Detected | The last date that Poly Lens connected with the Device. |
| Site | The site location of the device. |
| Software Version | Displays if the device software version is up to date. |
Manage a Device
Poly Personal Devices (USB/BT) can be managed in 2 ways:
- The Device User can manage these devices directly through the app (Poly Lens Desktop or Poly Lens Mobile).
- A Poly Lens admin can manage these devices through Poly Lens
Note: This method will override the settings through the app.
To Manage Personal Device Through Poly Lens
Before you can manage personal devices through Poly Lens, the following is required:
- Devices must be connected to the app (Poly Lens Desktop or Poly Lens Mobile).
- Devices must be displayed on the Poly Lens Inventory page. Note: In the Device Model field, Lens Desktop or Lens Mobile is listed.