Small businesses are leading growth in jobs
The job market owes small businesses a big thank you. A new report from ADP Research Institute indicates that companies with 499 employees or less accounted for 81 percent of the new private sector hiring [...]
Key steps to build a solid small business HR foundation
Ask small business owners what their number one human resource challenge is and a majority will tell you “attracting and finding quality employees,” according to a Plantronics survey. Among survey respondents, 64 percent said that [...]
Unified communications helps small businesses meet changing work styles and customer needs
Among some of the newest technologies of the last few years, unified communications (UC) is getting more than a just a nod from small business managers. UC consolidates different types of communication devices – desk [...]
Don’t let inactive small business customers slip away. Rekindle relationships.
Not every customer or client who stops doing business with your small business does so because of a bad experience. In fact, according to business consultant Jay Abraham in Reactivate Old Clients, "half of your [...]
Workplace noise can lead small business employees to distraction
Finding it hard to hear yourself think at work? Noise in the workplace has always been a problem, but it’s become more of an issue with the trend toward open-space work environments. While open office [...]
Calling out the value of voice to small business
Back in the late 70s, AT&T encouraged consumers to “reach out and touch someone” with their phone service; and for many people the message struck a chord. Today technology affords us a lot more options [...]