What you can learn from #thedress to help your small business marketing
A few weeks ago, #thedress became the latest viral phenomenon sparking a global social media debate over the color of a dress to be worn by the mother of a Scottish bride to be. The [...]
How joining a business association can help your small business
With all the things you need to do to keep your small business moving along, joining a business association may not bubble up to the top of your priority list. However, there are a number [...]
Customer Experience in Transition
2015 will be a transformative year for contact centers, as they begin to improve their customer experience with new technologies such as Contextual Intelligence and WebRTC . Today, there is a growing recognition among contact [...]
Think your small business is doing just fine without a website? Think again.
The other day I went online to check out an electrical contractor that someone recommended. I assumed the company, which had been in business for 15 years, would have a website. I found a few [...]
Inspirational LeadOn Conference for Women
A group of about 30 Plantronics women associates attended the LeadOn Conference in Santa Clara, CA, on Tuesday, February 24, 2015. There were over 5,000 attendees and 100 speakers at this inaugural event sponsored by [...]
Is noise affecting your small business productivity? Here’s how to turn down the volume.
Some people can sleep through a thunderstorm, but for most, noise makes it hard to concentrate. In the office, it can be difficult to find relief from phones ringing, people talking to each other and [...]