Small business employees feel more productive working remotely, survey finds
If you want your small business employees to be most productive, let them work remotely. A recent survey from FlexJobs found that only 7% of workers say that the office is their location of choice [...]
Don’t make small business customers wait on hold
Are you losing small business customers by putting them on hold? According to Accenture Strategy “Digital Disconnect in Customer Engagement” 2016, 52% of consumers have reported switching providers because of poor customer service. A few [...]
Tomorrow’s Workspace: One Unified, Real-Time Collaboration Environment
Guest post for Plantronics Blog By Matt McGinnis Associate Vice President, Product Marketing, RingCentral As someone who has worked in the cloud communications and IP networking areas for the past twenty years, I've been [...]
Suspicious links in emails tempting employees? Build security into your small business corporate culture
Curiosity doesn’t just kill the cat; it may be putting your small business data in considerable jeopardy. A recent study of 1700 students conducted by researchers at the Friedrich-Alexander-Universität in Germany found that even though [...]
Meet Today’s Mobile Collaborators
Heading out on a recent business trip, I arrived late to the airport after hitting unusually bad traffic. While anxiously scanning the departure board, I got an urgent text about a time sensitive project I [...]
Plantronics Manager Pro Casebook: Three use cases for the new cloud-based headset management software
A Plantronics Manager Pro Casebook Three use cases for the new cloud-based headset management software When it comes to headsets, IT has had a significant challenge. With the responsibility for hundreds, or even thousands, of [...]