TECHNOTE: Making the Most of Poly Acoustic Fence
With the explosive growth of the open office environment, keeping noise and chatter under control when talking on the phone is critical for sounding professional and staying focused. According to recent future of work research*, [...]
Cloud in the Contact Center – Don’t Lower Your Standards
In the early stages of cloud-based technologies being used in contact centers, IT Managers had to make a choice between the flexibility and scalability of cloud or the feature rich, secure, and highly reliable on-premises [...]
Giving Back Through the Power of Many
When Poly was formed through the acquisition of Polycom by Plantronics, two distinct philanthropy programs merged into one. While we pieced together our new program, it was of great importance that it would not only [...]
Traveling for Work: Tips for Staying Productive
Traveling for work can range anywhere from exciting to exhausting. From new time zones and different schedules to general distractions of being out of your comfort zone, its often difficult to be as productive as [...]
Introducing the Poly-integrated Amazon Connect CCP Quick Start for AWS
Accelerate your Amazon Connect deployment with Poly headsets and devices Contact centers globally are amid a seismic shift where their organizations increasingly are coming under pressure as they must adapt to new realities driven by [...]
Three Ways Microsoft & Poly Foster a Culture of Collaboration
Microsoft Teams is the ultimate collaboration tool, bringing everything together in one place: people, conversations, content and tools. A recent survey conducted by Frost and Sullivan found that 85% of its customers have already migrated [...]