As of August 29, 2022, HP Inc. completed the acquisition of Poly. For HP product support, please visit the HP Customer Support site.
Poly UC Software Support Center
Poly UC Software for VVX Business Media, VVX Business IP Phones, SoundStructure and SoundStation IP
New Shipping Configuration
A new minimum Poly UC Software 6.4.3 version is required for new Poly VVX 250, 350, 450 and EM50 hardware revisions shipping from Poly warehouses as of June 20, 2022.
Please review the Product Shipping Configuration Change Notice (EA210826) for more detailed information about how to prepare.
Customers in Skype for Business deployments should only use software releases that have been qualified by Microsoft or the maintenance releases built on a qualified release. Microsoft qualification may fall behind Poly Generally Available dates for UC Software, hence we request customers to check whether a release has been qualified before deploying new software. For all latest Microsoft qualified Releases Visit Poly UC Software for Skype for Business Deployments page for a list of qualified releases.
VVX Business Media Phones
- VVX 300, 310 ,400, 410, 500 ,600, 1500 are not supported on UCS Releases starting 6.0.x and above
- VVX 150, 250, 350, 450 are not supported on Skype for Business Online deployments
For a complete guide on the compatibility between your phone’s version of UCS and BToE Application, refer to Poly Better Together over Ethernet Connector (BToE) Application Support Matrix
If you need software versions that are not available on this web page, please contact your Poly support representative.
- UC Software 6.4.4 - Latest UC Software release
- UC Software 6.3.1.11465 - Latest UC Software release
- UC Software 5.9.7.4477 Rev F - Latest UC Software release
- UC Software 4.0.16.0515 – Latest UC Software Release for SoundStation IP
Poly UC Software is the telecommunications industry's most powerful and flexible SIP software for VoIP-enabled devices. Our UC Software and award-winning product design are compatible with the broadest range of call control platforms, and provide you with highly robust provisioning capabilities employing the broadest SIP feature set.
For the latest shipping configurations, please see the Engineering Advisories page.
Poly UC Software 6.4.4
Software
Documentation
Poly UC Software 6.4.4 Release Notes
Poly UC Software 6.3.1.11465
Software
Poly Better Together over Ethernet Connector (BToE) Application 4.4.0.
Documentation
Poly UC Software 6.3.1.11465 Release Notes
Poly UC Software 5.9.7.4477 Rev F
Software
Poly Better Together over Ethernet Connector (BToE) Application 4.3.0
Documentation
Poly UC Software 5.9.7.4477 Rev F Release Notes
Poly UC Software 4.0.16.0515
Software
Poly UC Software 4.0.16.0515 for VVX Business Media Phones [Combined]
Poly UC Software 4.0.16.0515 for VVX Business Media Phones [Split]
Documentation
Poly UC Software 4.0.16.0515 Release Notes