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RealPresence Distributed Media Application (DMA)
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Product Name MD5 Checksum Download Release Notes Release Date

RealPresence DMA 9.x and DMA 10.0.x Upgrade to DMA 10.0.0.8

a7e5c1c5c43191a1d0ebb44c74b2c9a5

833 MB

PDF

Oct 28, 2020

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.8

a7e5c1c5c43191a1d0ebb44c74b2c9a5

833 MB

PDF

Oct 28, 2020

RealPresence DMA 9.x and DMA 10.0.x Upgrade to DMA 10.0.0.7

dc903fdd6e23ace972168f2453506f97

831 MB

PDF

Jul 15, 2020

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.7

dc903fdd6e23ace972168f2453506f97

831 MB

PDF

Jul 15, 2020

RealPresence DMA 9.x and DMA 10.0.x Upgrade to DMA 10.0.0.6

146203299bddac2fbdfeae769e018384

831 MB

PDF

Apr 01, 2020

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.6

146203299bddac2fbdfeae769e018384

831 MB

PDF

Apr 01, 2020

RealPresence DMA 9.x and DMA 10.0.x Upgrade to DMA 10.0.0.5

295fbf89d756b3df304a46b1a6d83605

830 MB

PDF

Nov 19, 2019

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.5

295fbf89d756b3df304a46b1a6d83605

830 MB

PDF

Nov 19, 2019

RealPresence DMA 9.x Upgrade to DMA 10.0.0.4

4c5e2d8c53a8d4720e76e5220ad3b8d5

829 MB

PDF

Sep 04, 2019

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.4

4c5e2d8c53a8d4720e76e5220ad3b8d5

829 MB

PDF

Sep 04, 2019

RealPresence DMA 9.x Upgrade to DMA 10.0.0.3

0d27d6e144b76c5a8e78246ad8f5c870

828 MB

PDF

May 15, 2019

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.3

0d27d6e144b76c5a8e78246ad8f5c870

828 MB

PDF

May 15, 2019

RealPresence DMA 9.x Upgrade to DMA 10.0.0.2

b40ea2a53cffac8c874828a6cc8a84d4

830 MB

PDF

Feb 18, 2019

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.2

b40ea2a53cffac8c874828a6cc8a84d4

830 MB

PDF

Feb 18, 2019

RealPresence DMA 9.x Upgrade to DMA 10.0.0.1

b40ea2a53cffac8c874828a6cc8a84d4

830 MB

PDF

Jan 14, 2019

RealPresence RPAD 4.2.x Upgrade to DMA 10.0.0.1

b40ea2a53cffac8c874828a6cc8a84d4

830 MB

PDF

Jan 14, 2019

RealPresence DMA 9.x Upgrade to DMA 10.0

f80244dd5458d41c4e0fbb4c8719653a

834 MB

PDF

Oct 26, 2018

RealPresence RPAD 4.2.x Upgrade to DMA 10.0

-f80244dd5458d41c4e0fbb4c8719653a

834 MB

PDF

Oct 26, 2018

RealPresence DMA Upgrade to 9.0.1.4

7eef37ad186ec6a8470fb1e88bb95957

803 MB

PDF

Dec 13, 2018

RealPresence DMA Upgrade to 9.0.1.3

fd9966fb46880dcca0bf42329f002a10

803 MB

PDF

Oct 19, 2018

RealPresence DMA Upgrade to 9.0.1.2

2fb21ed5385ed26a0ea990734f9361b7

786 MB

PDF

Jun 08, 2018

RealPresence DMA Upgrade to 9.0.1.1

a7f12061e047d7a94b312b33c65592a4

785 MB

PDF

Mar 15, 2018

RealPresence DMA Upgrade to 9.0.1

41548efc39c28264122690b95ed325fe

826 MB

PDF

Jan 16, 2018

RealPresence DMA Upgrade to 9.0.0.3

b1315d1021d3a831bbb94c917a9f3480

824 MB

PDF

Nov 13, 2017

RealPresence DMA Upgrade to 9.0.0.2

151cca80c674929abe93c4640ac27da4

807 MB

PDF

Aug 25, 2017

RealPresence DMA System USB Configuration Utility 9.0.x

 

4.0 MB

  Aug 25, 2017

RealPresence DMA System USB Configuration Utility 6.4.x

 

1.49 MB

  Aug 03, 2016

RealPresence DMA System USB Configuration Utility 6.2.x

 

1.5 MB

  Mar 25, 2015

RealPresence DMA Upgrade to 6.4.1.8

f599b2c40a31ee3a2536feafa3aa524a

655 MB

PDF

Dec 14, 2017

RealPresence DMA Upgrade to 6.4.1.8

f599b2c40a31ee3a2536feafa3aa524a

655 MB

PDF

Dec 14, 2017

RealPresence DMA Upgrade to 6.4.1.7

111c955e441bbd543290bcb912ea7e08

647 MB

PDF

Sep 27, 2017

RealPresence DMA Upgrade to 6.4.1.6

871cdfdf2fff066cb7079c1e00363f25

647 MB

PDF

Jul 26, 2017

RealPresence DMA Upgrade to 6.4.1.4

153aa790a91a2044481f2644cc1f88fb

662 MB

PDF

Jun 09, 2017
RealPresence DMA System Release Notes 6.4.1.3    

PDF

May 05, 2017
RealPresence DMA System Release Notes 6.4.1.2    

PDF

Feb 24, 2017

RealPresence DMA Upgrade to 6.4.1.1

fd3a9169ef7ca2b7c4a033aa244c9f0d

647 MB

PDF

Dec 28, 2016

RealPresence DMA Upgrade to 6.4.1.0

fd3a9169ef7ca2b7c4a033aa244c9f0d

645 MB

PDF

Oct 11, 2016

RealPresence DMA Upgrade to 6.4.0.1

a06ef0f7a0cc6f95ee7750aab2d57570

645 MB

PDF

Sep 02, 2016
RealPresence DMA System Release Notes 6.4.0.0    

PDF

 

RealPresence DMA System 6.4.x USB Configuration Utility

 

1,535 KB

  Sep 02, 2016

RealPresence DMA Upgrade to 6.3.2.3

e44325b1dbe96e27f78357a616e48936

629 MB

PDF

Jul 07, 2016

RealPresence DMA Upgrade to 6.3.2.4

b1a0003b3c5c30cde0a82b2294181f36

630 MB

PDF

Dec 07, 2016

RealPresence DMA Upgrade to 6.3.2.2

30ce3e318ec244c6a66f5cd8b9df07d5

629 MB

PDF

May 01, 2016

RealPresence DMA Upgrade to 6.3.2.1

1cada03dacd325baa063bd7e16b3c357

629 MB

PDF

Apr 01, 2016

RealPresence DMA Upgrade to 6.3.1.2

a785640648c9b9b6e84ccf1c02279f0e

629 MB

PDF

Feb 12, 2016

RealPresence DMA Upgrade to 6.3.1.1

ba76eae8f2ea34c148d7ff6989aae3d6

629 MB

PDF

Feb 01, 2016
RealPresence DMA System Release Notes 6.3.1    

PDF

 

RealPresence DMA System USB Configuration Utility 6.3.x

 

1.4 MB

  Dec 07, 2016

RealPresence DMA Upgrade to 6.3.0.2

947f0d1ebf2a41980a0a55b21f567043

620 MB

PDF

Oct 07, 2015

RealPresence DMA System 6.3.x USB Configuration Utility

 

1,535 KB

  Oct 07, 2015

RealPresence DMA Upgrade to 6.3.0

455a196c0b6dc4b559723b94445d59c0

620 MB

PDF

Jun 16, 2015

RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2.2

d1bd7cd3227a9041c9156cc4394e4be8

688 MB

PDF

Oct 07, 2015

RealPresence DMA Upgrade to 6.3.0.1

f6769b2bb5484e1895b5d22725d41b02

619 MB

PDF

Aug 21, 2015

RealPresence DMA System 6.2.x USB Configuration Utility

 

1,557 KB

  Sep 02, 2015

RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2.1

6f18e393dc86df2678da975249e700d5

688 MB

PDF

Sep 02, 2015

RealPresence DMA System USB Configuration Utility 6.2.x

 

1.5 MB

  Mar 25, 2015

RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2.1

c020568a54a15edba6daf2ef70af8d2b

993 MB

PDF

Sep 02, 2015

RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2.2

d1bd7cd3227a9041c9156cc4394e4be8

688 MB

PDF

Oct 07, 2015

RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.2

2c5a5b2aee03bdb0a5d9937a2fc0e31c

704 MB

PDF

Aug 18, 2015

RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2

503c04d22e52edd8db25a6d03e17f16b

993 MB

PDF

Aug 18, 2015

RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2.2

6e049514884c2aa79ca746749168a4c9

993 MB

PDF

Oct 07, 2015

RealPresence DMA Upgrade ((6.1.x and/or 6.2.x) to 6.2.1.2)

1cad3c38772998094ed67abd612da43a

688 MB

PDF

Jun 15, 2015

RealPresence DMA Upgrade (pre 6.1.0 to 6.2.1.1)

8149c86ccf9901841b5c42e7ab037e47

993 MB

PDF

Apr 23, 2015

RealPresence DMA Upgrade (pre 6.1.0 to 6.1.3)

cd7743d3bb8e3190bc76ea5ccaaa9fa3

988 MB

PDF

Mar 06, 2015

RealPresence DMA Upgrade (6.1.x to 6.1.3)

26d9db522a11e59e59f14e8871c4069d

683 MB

PDF

Mar 06, 2015

RealPresence DMA Upgrade (pre 6.1.0 to 6.2.0)

56e3c5dbbf77983ff9cae6dd8ec0a445

933 MB

PDF

Dec 23, 2014

RealPresence DMA Upgrade (6.1.x to 6.2.0)

b79a72bde2031a05c98c50ec3523b6c0

689 MB

PDF

Dec 23, 2014

RealPresence DMA System 6.2.0 USB Configuration Utility

 

1,557 KB

  Dec 23, 2014

RealPresence DMA Upgrade Pre 6.1.0 to 6.2.2.2

6e049514884c2aa79ca746749168a4c9

993 MB

PDF

Oct 07, 2015

RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.1)

79be9477b41066931cbb1b60cb0ddf81

688 MB

  Mar 23, 2015

RealPresence DMA Upgrade (6.1.x and/or 6.2.x) to 6.2.1.1)

7cced6f442bb8dc88f94d12424b8992b

688 MB

PDF

Apr 23, 2015

RealPresence DMA Upgrade (pre 6.1.0 to 6.1.2.1)

b5966005a4931b3e75a55ca0d8d580cd

990 MB

PDF

Dec 23, 2014

RealPresence DMA Upgrade (pre 6.1.0 to 6.2.1)

cd30b7b20126046375da54be04138345

993 MB

  Mar 23, 2015

RealPresence DMA Upgrade (pre 6.1.0 to 6.1.2)

118924a6a646c7a1fdb7e9d45ca6bc9c

989 MB

PDF

Oct 31, 2014

RealPresence DMA Upgrade (6.1.x to 6.1.2.1)

639cff65ea79e2fe56dcacdf860f329f

684 MB

PDF

Dec 23, 2014

RealPresence DMA Upgrade (6.1.x to 6.1.2)

898021c96565dd05008243b2662640a3

684 MB

PDF

Oct 31, 2014

RealPresence DMA System 6.1.x USB Configuration Utility

 

1.52 MB

  Jun 27, 2014

RealPresence DMA Upgrade (pre 6.1.0 to 6.1.3.1)

6b3fa0d257fd3d28c0e4f864b0497f38

988 MB

PDF

Apr 22, 2015

RealPresence DMA Upgrade (6.1.x to 6.1.3.1)

e7dd4e9e6e1cc815d054f3bdf4f76866

683 MB

PDF

Apr 22, 2015

RealPresence DMA Upgrade (6.1.x to 6.1.1.1)

966d537e7d13621fd6de81d0f907bd55

571 MB

PDF

Aug 26, 2014

RealPresence DMA Upgrade (6.1.0 to 6.1.1)

8ad1422f691e9831dae388db89258e8b

875 mb

PDF

Aug 05, 2014

RealPresence DMA Upgrade (pre 6.1.0 to 6.1.1.1)

c0bb74297f0c94d1430b1868cbd16cf8

875 MB

PDF

Aug 26, 2014

RealPresence DMA Upgrade (pre 6.1.0 to 6.1.1)

f089f5ca3f8bb8c7c36cae4fc4210f4b

875 MB

PDF

Aug 05, 2014

RealPresence DMA Upgrade to 6.1.0

0670be5d89d39ea4f2f4a065488fa6a1

875 MB

PDF

Jun 27, 2014

RealPresence DMA Upgrade to 6.0.6

3b31880e7bfafd63e524f0f1400c4f4b

307 MB

PDF

Aug 05, 2014

RealPresence DMA Upgrade to 6.0.5

bee4588a00d11623d3f7bf5df41c1538

307 MB

PDF

Jun 13, 2014

RealPresence DMA Upgrade to 6.0.4

9201c8b601d9111815191c41abff4077

269 MB

PDF

Feb 25, 2014

RealPresence DMA System USB Configuration Utility 6.0.2

 

1.49 MB

  Jul 18, 2013

RealPresence DMA Upgrade to 5.2.2.6

16260453f31ad0e26a4dad0eab89022e

582 MB

PDF

Jan 15, 2014

RealPresence DMA Upgrade to 5.2.2.5

 

566 MB

PDF

Dec 11, 2013

RealPresence DMA Upgrade to 5.2.2.4

 

566 MB

PDF

Oct 04, 2013

RealPresence DMA Upgrade to 5.2.2.3

 

566 MB

PDF

Aug 08, 2013

RealPresence DMA Upgrade to 5.2.2.2

 

560 MB

PDF

Jul 01, 2013

RealPresence DMA Upgrade to 5.2.1

 

563 MB

PDF

Mar 29, 2013

RealPresence DMA System USB Configuration Utility 5.2.0

 

1.36 MB

  Apr 15, 2013

RealPresence DMA Upgrade to 5.0.2.1

 

598 MB

PDF

Apr 15, 2013

RealPresence DMA System USB Configuration Utility 5.0

 

1.36 MB

  Apr 15, 2015

RealPresence DMA Upgrade to 4.0.3 Patch 4

 

530 MB

PDF

Aug 16, 2012

RealPresence DMA System USB Configuration Utility 4.0.0

 

1.36 MB

  Aug 16, 2012

RealPresence DMA Upgrade to 3.0.0 Patch 1

 

495 MB

PDF

Jul 29, 2011

RealPresence DMA Upgrade to 2.3.0 Patch 3

 

205 MB

PDF

Feb 17, 2011

RealPresence DMA Upgrade from 1.1.x to 2.0.0 Service Pack 4

 

232 MB

PDF

Mar 28, 2011

DELL-HW-Utility

16003867c185aa5678ae43fc4bac13ea

26 KB

PDF

Nov 13, 2017

‎‎‏‏‎ ‎

What's New

Polycom RealPresence DMA has evolved with new software capabilities and new solution branding to “Poly Clariti Core” and “Poly Clariti Edge” (depending on configuration settings). You can now update your current installation to enjoy these new features while maintaining the ones you currently enjoy. For more information on Poly Clariti Core/Edge please visit the support page.

 

Legacy Product Information

The Polycom RealPresence Distributed Media Application (DMA) is a unique network-based virtualization application that provides conference manager and call server functionality for managing and distributing calls across collaboration networks. Additionally, the RealPresence DMA system optionally allows an Application Programming Interface (API) client application to access the Polycom RealPresence Platform API.

The RealPresence DMA system is available in an Appliance Edition and a Virtual Edition (packaged as software only) that can be deployed on VMware, Hyper-V, KVM, Amazon AWS or Microsoft Azure cloud.

The RealPresence DMA system in edge configuration or combination configuration can be easily configured using the DMA Deployment Wizard.

NOTICE: Using the SOFTWARE PRODUCT means you consent to the SOFTWARE PRODUCT’s transmission of device information (including but not limited to technical information about your device such as logs, statistics, device states, and IP addresses) to POLYCOM and/or POLYCOM partners.

POLYCOM may use such device information, along with all technical information you provide to POLYCOM as part of your use of SOFTWARE PRODUCT or SUPPORT SERVICES, for its business purposes in accordance with POLYCOM’s Privacy Policy.

POLYCOM has no obligation to store your data or information and POLYCOM shall not be liable for any data loss.


IMPORTANT INFORMATION for DMA 10.x:

  • The Upgrade from RPAD 4.2.x to DMA v10.0.0.x (edge configuration) is a major migration and will require configuration changes post upgrade for the system to be fully functional. This includes license migration, network firewall change and other configuration changes on the DMA (edge configuration) Server. Please read the Release Notes and the Operations Guide before you perform this upgrade.
     
  • Latest DMA software can run on Poly Rack Server R620 appliance (with 16GB memory and is supported) however we strongly recommend upgrading hardware to Poly Rack Server R640, support for Poly Rack Server R620 will be removed in a future release.  If you have a RealPresence Access Director Poly Rack Server R620 (shipped January 2013 through June 2014) you must perform a new installation of  RealPresence DMA system version 10, server cannot be upgraded. Please call Support if you're not sure your server is impacted.
    WP: RPAD to DMA Edge Upgrade - Additional Procedures

  • The Upgrade from DMA 9.x to DMA v10.0.0.x (core configuration) is a major upgrade. Please read the Release Notes and the Operations Guide before you perform this upgrade.

  • Intermediate upgrade steps that are documented in the Release Notes must be followed closely.

  • RPONE licenses are no longer supported licenses in version 10.0 and later. Only Clariti (using RPRM) licensed system or a CFS (using license file) licensed system are supported with DMA 10.x (See DMA Operations Guide, Licensing section). Contact your Poly partner for assistance with migration from RPOne licenses to Clarity licenses. To clarify, A-la-cart Licenses are supported on DMA and do not require a migration to Clarity licenses.


IMPORTANT INFORMATION for DMA 9.x:

  • Intermediate upgrade steps that are documented in the Release Notes must be followed closely.

  • Customers using an F5 BIG-IP to load balance the Polycom ContentConnect servers in a RealConnect environment should contact Polycom support before launching the upgrade, as some settings may need to be changed to ensure interoperability with DMA v9.0.x.

  • The RealPresence DMA system version 9.0.1.1 can be used with the Polycom RealPresence Web Suite version 2.1.5 or later. Previous versions are not supported.

The terms of this Poly Limited Warranty ("Limited Warranty") shall apply to purchases of Poly products.

Who Does This Limited Warranty Cover?

The original end user customer who purchased a Poly product.

What Products Does This Limited Warranty Cover?

This Limited Warranty covers Poly products purchased in original Poly packaging.

Poly products must have been purchased as new from Poly, a Poly affiliated company or a Poly authorized reseller. A list of Poly authorized resellers is located at https://partners.poly.com/English/directory/.

This Limited Warranty covers any defects in the materials used in the Poly product, and any defects in the workmanship during the manufacture of the Poly products.

What is the Period of Coverage?

The term of the Limited Warranty begins from the date of purchase by the original end user customer.

The dated sales receipt showing the date of purchase is the proof of purchase. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product.

The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period").

Poly's obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period.

You are responsible for shipping charges, insurance, and other transportation-related expenses incurred when returning products to Poly. If you return out-of-warranty products or products not covered under the Limited Warranty, you will be responsible for all return-shipping and other transportation-related expenses.

How to Obtain Warranty Service?

Before submitting a warranty claim for a Poly product, please visit www.poly.com/support/ for technical assistance.

You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. This warranty support may not always be available where you purchased the Poly product and, where it is available, the period may vary depending on where you purchased the Poly product. Please contact your point of purchase for more details.

Poly offers an online system for service requests. Please register your product at www.poly.com/support/. To determine the start of the warranty period you may be asked to provide the dated sales receipt showing the date you purchased the Poly product.

Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via www.poly.com/support/.

Any claim under this Limited Warranty is subject to you notifying Poly or your point of purchase of the alleged defect within a reasonable time of it having come to your attention and in any event no later than before the expiry of the Warranty Period.

Obtaining Warranty Support in Another Country

Poly products purchased in one country or region may be eligible for warranty service in other countries or regions where Poly or a Poly authorized service provider offers warranty service for the same Poly product, based on Poly’s product model number.

However, the Warranty Period provided in the country where the product was purchased shall apply. The warranty terms (including those stated here), service availability, and service response times may vary based on the country or region. Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider).

What Is Not Covered by This Limited Warranty?

This Limited Warranty does not cover:

1)      products that are not manufactured by or on behalf of Poly;

2)      products purchased from anyone other than from Poly, a Poly affiliated company or a Poly authorized reseller;

3)      products purchased through online auctions and second-hand products;

4)      products that are operated in combination with software, peripheral or ancillary equipment such as but not limited to batteries, chargers, adapters, headsets, connector cables, and power supplies ("Ancillary Equipment") not furnished or otherwise certified by Poly for use with the Poly products or any damage to the Poly products or Ancillary Equipment as a result of such use;

5)    Unauthorized use of common carrier communication services provided by another company/third party accessed through the product;

6)      damage caused by (a) accident, fire, misuse, neglect, unusual physical or electrical stress, liquid ingress or modification; (b) improper or unauthorized installation, wiring, repair, testing; or (c) use of the product outside Poly published guidelines;

7)      instances in which someone other than Poly (or its authorized service centers) tests, alters, modifies or services the products in any way;

8)      products that have (a) serial numbers or date tags that have been removed or altered, or (b) nonconforming or non-Poly housings or parts; and

9)      Limited life consumable components and accessories, that are subject to normal wear and tear, such as cases, cradles, protective coatings, headbands and ear tips, (unless they are found to be non-functional or broken upon purchase of product).

Poly does not provide a warranty for software (whether pre-loaded on hardware or provided as a standalone product) under this Limited Warranty – please refer to the applicable Poly end user license agreement or software license. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected.

What Will We Do to Correct Problems?

For an end user customer with a Poly product that is within the applicable Warranty Period and has a defect that is covered by this Limited Warranty, Poly will repair or replace, at its option, the Poly product if you provide notice to Poly and return the product to Poly in the manner described in this Limited Warranty.

Poly may repair or replace products under this Limited Warranty: (a) with new or reconditioned products, parts, or components, or (b) with a similar Poly product if the eligible product under this Limited Warranty has been discontinued.

Poly further warrants on the same terms as this Limited Warranty the repaired or replaced Poly products for the greater of: (a) ninety (90) days following the repair and/or replacement, or (b) the remainder of the original Warranty Period for the Poly product that was repaired or replaced.

When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly.

In the unlikely event that your Poly product has recurring failures or Poly is unable to repair or replace the Poly product, Poly will provide you with a replacement Poly product that is selected by Poly and is the same or similar in performance.

This is your exclusive remedy for a defective Poly product that is covered by this Limited Warranty.

What Exclusions and Limitations Apply to this Limited Warranty?

POLY MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL AND POLY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. TO THE EXTENT ALLOWED BY THE LAW, POLY DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

THE MAXIMUM LIABILITY OF POLY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF THAT PRODUCT OR ANY COMPONENT OR PART THAT MALFUNCTION IN CONDITIONS OF NORMAL USE. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL POLY BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. POLY IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSONAND IS EFFECTIVE EVEN IF YOU HAVE ADVISED POLY OR AN AUTHORIZED REPRESENTATIVE OF POLY OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY.

What Law Governs This Warranty?

THIS LIMITED WARRANTY IS GOVERNED BY AND CONSTRUED UNDER THE LAWS OF THE COUNTRY IN WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

For United States residents, any disputes arising out of this Limited Warranty or otherwise relating to your purchase of the Poly product that is the subject of this Limited Warranty, whether based on contract, tort, fraud, or any other legal theory, shall be governed by the law of the state in which you currently reside, without regard to its conflict-of-law principles.

What Other Legal Rights May Exist?

THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS. YOU MAY ALSO HAVE ADDITIONAL RIGHTS THAT MAY VARY IN YOUR STATE OR IN YOUR COUNTRY. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.

Warranty Policy for Australia and New Zealand

The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand Law.

Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.

If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.

In Australia, Poly products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law. Please refer to the information provided by Poly in the materials received at the time of purchase.

This warranty is provided by Plantronics, Inc. (“Poly”), 345 Encinal St., Santa Cruz, CA 95060, USA. Additional Poly office locations and contacts can be found at  www.poly.com or in Australia by calling (toll free) 1-800-725-598.