Murphy Pipeline Civil - Case Study

Challenge:

With so many employees spread across multiple sites, MPC relied heavily on virtual collaboration; yet many of their sites, were experiencing unreliable call connections. Workers were using a variety of devices, resulting in inconsistent audio quality, with a lack of a single solid technology platform to support mobile collaboration.

Solution:

• Plantronics Manager Pro - Headset analytics and management solution
  
• Plantronics Voyager 5200 UC - Mono Bluetooth® Headset System
• Savi 700 - Wireless Headset System

Benefit:

By integrating their communications systems into one collaboration platform, optimizing their headsets to support the ways individual employees work and taking advantage of insightful diagnostic tools to continually make improvement, MPC is quickly realizing the value of their investment. "Not only has it changed the way we connect, communicate and collaborate internally, it has enhanced the way we conduct business with our customers and our partners internationally.”