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Ordina - Case Study

Ordina Belgium and Plantronics Manager Pro Ensure Increased Efficiency and New Revenue Models

Challenge:

Ordina IT administrators were responsible for purchasing and distributing headsets to their workforce while individual users were responsible for keeping the firmware up-to-date. This approach lead employees to stop using their headsets completely; they needed a new solution.

Solution:

Benefit:

Since implementing with our management software Ordina Belgium is now leveraging its hardware demonstrably more efficiently. Their adoption of UC is increasing thanks to a differentiation in the hardware offering, and the software offers new revenue models complementary to their service offerings.