Vulnerability Summary
The Poly HDX uses a software update process that reads in a PUP file containing all of the information and tools needed to properly update the system. A vulnerability has been discovered in the PUP file header MAC signature verification process allowing a malicious user to extract the components of the PUP file. Poly made changes to the HDX software starting with the commercial software build 3.1.1.2 to prevent this vulnerability. The software update process was changed to remove the utilities that would allow a malicious user to potentially modify the PUP file. The HDX PUP file also uses a public key DSA signature to protect the integrity of the file; this additional layer of protection is not compromised by this vulnerability. While users may not notice any change within the user interface, the update process has been improved to address potential security problems.
Published
Last Update: 3/3/2022
Initial Public Release: 3/13/2013
Advisory ID: PLYTV-13-01
Product Affected
PRODUCTS | FIRMWARE | FIX |
---|---|---|
HDX 4000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
HDX 6000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
HDX 7000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
HDX 8000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
HDX 9000 |
Prior to 3.1.1.2 |
3.1.1.2 and above |
Solution
Poly recommends customers upgrade to firmware build 3.1.1.2 or later.
Workaround
Only upgrade HDX systems using PUP files obtained from Poly.
Contact
Any customer using an affected system who is concerned about this vulnerability within their deployment should contact Poly Technical Support – (888) 248-4143, (916) 928-7561, or visit the Poly Support Site.
RECOGNITION
Poly would like to thank Moritz Jodeit & Mr. Jodeit of n.runs for reporting security vulnerabilities to us and for their coordinated disclosure.
Revision History
VERSION | DATE | DESCRIPTION |
---|---|---|
1.0 | 3/13/2013 |
Initial Release |
2.0 | 3/3/2022 | Format Changes |
©2022 Plantronics, Inc. All rights reserved.
Trademarks
Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Poly.
Disclaimer
While Poly uses reasonable efforts to include accurate and up-to-date information in this document, Poly makes no warranties or representations as to its accuracy. Poly assumes no liability or responsibility for any typographical errors, out of date information, or any errors or omissions in the content of this document. Poly reserves the right to change or update this document at any time. Individuals are solely responsible for verifying that they have and are using the most recent Technical Bulletin.
Limitation of Liability
Poly and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Poly and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Poly has been advised of the possibility of such damages.