Hello all,
we just released PVOS Poly Voice Software 8.1.0 for compatible Poly CCX, Edge E, and compatible Poly Trio phones
Important: Starting with version 8.0.0, Poly Voice Software (...
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Hello all,
we just released PVOS Poly Voice Software 8.1.0 for compatible Poly CCX, Edge E, and compatible Poly Trio phones
Important: Starting with version 8.0.0, Poly Voice Software (PVOS) is the new name for Poly United Communications (UC) Software. PVOS is now used in all technical documentation for Poly CCX business media, Edge E, and compatible Poly Trio phones
Model
Software
CCX
8.1.0.12743
Edge E
8.1.0.12774
Trio 8300
8.1.0.12732
Trio C60
8.1.0.12748
NOTE: The Trio 8800 and 8500 will not receive software later than 7.2.x!
What’s New
Add Mobile Phone Contacts
Customizable Ring Delays
Device Prioritized Contact Directory Management
Edge E Series Help and Support Videos
Remove the Applications Button
Zoom Phone Appliance Base Profile for CCX 505
Dialpad Base Profile for CCX 500 and CCX 505
Bluetooth Improvements
Enhancements to Text-to-Speech
Poly Lens Connection Reliability
USB Optimized Base Profile Deprecated for CCX 600 and CCX 700
Security Improvements for the System Web Interface
Add Mobile Phone Contacts
Pair your mobile phone with your Bluetooth-enabled Edge E Series desk phone to access, download, view, and search your contacts. Applies to:
Edge E220
Edge E320
Edge E350
Edge E450
Edge E550
These contacts will be read-only, but Edge E can:
Search the directory
Shortcut to the favorites
Dial the numbers
View some contact details (Name, numbers, emails)
Save a contact locally to be used as a speed dial.
The Mobile Contacts Directory is always visible.There is no configuration to enable this feature
If a mobile device is not connected, Edge E will direct you to the Bluetooth settings
Not all mobile phones automatically prompt their user to allow contact permissions
Sync time is variable and depends on the size of your contact book and the phone model.
Real-time search using the dial pad.The Search bar is shown at the top of the screen.
Edge E can connect to only 1 device at a time.Bluetooth headset users: mobile phone contacts and calls will not be available
Mobile Phone Contact Book - Privacy
When the sync occurs, your contacts are saved to the Edge E phone. Users must agree to contact access and storage.
These contacts will remain stored on the Edge E when the mobile phone loses connection but they will not be accessible from the directory.
Edge E's copy of the mobile contacts will be deleted when:
The mobile phone is unpaired
30 days elapse without connection to the mobile phone
bluetooth.device.phoneBookExpiry="720"
Manual delete using Menu > Settings > Basic > Clear Call History/Directory
bluetooth.device.maxPaired="0"
and the mobile phone leaves range
Customizable Ring Delays
Set a delay before your phone rings whenever a call arrives. This feature staggers notifications on a shared line used as a backup for taking calls. The phone delays visual and audible notifications for the call until the delay timer elapses.
Ring Delay means:
After the phone has received a call, do not use LEDs, icons, or tones, until…the delay timer has elapsed Use the following parameter to configure this setting:
reg.x.ringdelay="<time in seconds>"
Applies to:
CCX Series
Edge E Series
Trio 8300, Trio C60
Device Prioritized Contact Directory Management
Poly Voice Software has historically prioritized the contact directory file stored and retrieved from the server when creating the contact directory that displays on the phone. In this release, the phone now manages contacts locally without uploading them for storage, while the server still pushes contact information to the phone.
The new Device Prioritized mode enables the local user changes to override the contact data the phone receives from the server. The phone stores local contact directory on the phone and doesn’t upload it to the server.
Merges/duplicate recognition is based on the contact number
Editing a contact from the cloud directory saves it as a duplicate device copy
Deleting a cloud managed contact will see it return on next update/reboot
Local contacts are not uploaded. There is no export available.
Deleting a cloud managed contact that exists in the MAC-directory.xml or the 000000000000-directory.xml will still return on next update/reboot.
Use the following parameter to configure this setting:
dir.local.mode="devicePrioritized"
You can still clear the directory for privacy needs or reset a phone via remote management by sending any value in a config file.
Use the following parameter to configure this setting:
dir.local.devicePrioritized.deleteDirectory="<any value>"
This new contact management method means there is personal data on the phone that is no longer controllable remotely.
Managing a device often requires purging sensitive data and there are several ways to delete the local device contacts.
Factory Reset
Menu > Settings > Basic > Clear Calls/Directory
Return to the default
dir.local.mode="serverPrioritized"
*Change* the value of
dir.local.devicePrioritized.deleteDirectory
to any new value (we recommend using a timestamp)
Applies to:
CCX Series
Edge E Series
Trio 8300
Trio C60
Edge E Series Help and Support Videos
The support videos available via QR code from Edge E phones in Menu > Help & Support > Help are now model specific.
An updated how-to series of videos is available from Poly
Each Edge E model now uses a model-specific URL
Partners may choose to use their own web resources for this QR code using:
ui.menu.helpAndSupport.contact.help.QrCode_URL
ui.menu.helpAndSupport.contact.help.QrCode_Title
ui.menu.helpAndSupport.contact.help.QrCode_Description
Applies to:
Edge E Series
Remove the Applications Button
You can now remove the Applications button from the main menu on CCX Series and Trio C60 phones. Use the following parameter to configure this setting:
homeScreen.application.enable="0"
Applies to:
CCX Series
Trio C60
CCX/C60 Line View Management Improvement
A small UI improvement to facilitate more intuitive navigation.
When pressing the Home button, or when a call interrupts your on screen navigation, the phone is now state aware and will use appropriate wording on notifications and banners to help guide your actions
Zoom Phone Appliance Base Profile for CCX 505
CCX 505 now offers the Zoom Phone Appliance (ZPA) base profile and is certified for use with Zoom communications.
Applies to:
CCX 505
Dialpad Base Profile for CCX 500 and CCX 505
The Dialpad base profile provides the full Dialpad experience and runs the Dialpad application for cloud communications.
For more information, see the Dialpad corporate website. Applies to:
CCX 500
CCX 505
Bluetooth Improvements
This release includes several improvements to Bluetooth on Edge E Series phones. The Bluetooth connection is now faster
Prior Software Associated Configuration:
bluetooth.discoverableTimeout
bluetooth.device.discoverable
Users don’t need to manually select Connect after pairing.
Pairing a new device when a device is already connected disconnects the previous device (but leaves it paired) and connects the new device.
Bluetooth discoverability of Edge E Series phones is now only available in the Bluetooth settings menu.
Applies to:
Edge E220
Edge E320
Edge E350
Edge E450
Edge E550
Enhancements to Text-to-Speech
You can now enable Text-to-Speech (TTS) output for incoming caller ID information and the phone’s physical keys. Applies to:
Edge E Series
Poly Lens Connection Reliability
This release contains a fix to ensure a more stable connection between your system and Poly Lens. Applies to:
CCX Series
Edge E Series
Trio C60
USB Optimized Base Profile Deprecated for CCX 600 and CCX 700
The USB Optimized base profile for CCX 600 and CCX 700 is deprecated starting in this release. This base profile remains supported on Trio C60 and other CCX models (CCX 350, CCX 400, CCX 500, and CCX 505). CCX 600 and CCX 700 phones configured for the USB Optimized base profile remain in USB-optimized mode, but it is no longer supported and may be removed completely in later software releases. Applies to:
CCX 600
CCX 700
Security Improvements on the System Web Interface
The system web interface has improved protection against injection attacks or permission level bypasses. Tools like Ping and Traceroute are now moved from user access to administrator access. System web interface sessions now clear if the phone detects its network link has cycled. Applies to:
CCX Series
Edge E Series
Trio 8300
Trio C60
Zoom Rooms Controller
Poly Trio C60 phones optimized for Zoom Rooms act as a controller via the system’s touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones. This software release contains the Zoom Rooms Controller version 5.12 (1540) as embedded software. For more information on this Zoom release, see the Zoom Help Center. For the latest setup instructions, see the Integrating Poly Trio Systems with Zoom Rooms Solution Guide at Poly Solutions for Zoom Environments.
Microsoft Teams
The Microsoft Teams application is included in each PVOS release for use on CCX 400, CCX 500, CCX 505, CCX 600, and Trio C60 phones. The Teams version included may be updated independently of the PVOS version using the Teams Admin Center. For more information on this Teams version, see What’s new in Microsoft Teams. IMPORTANT: PVOS includes the Microsoft Teams base profile in every release; however, Microsoft support of a release depends on the PVOS version delivered by Microsoft through the Teams Admin Center.
Microsoft Component
Version
Microsoft Teams
1449/1.0.94.2022110803
Microsoft Admin Agent
1.0.0. 202209060820.product (v382)
Microsoft Intune Company Portal
5.0.5484.0
Release History
Release
Release Date
Features
8.1.0
Feb-23
Maintenance release for Poly Voice Software. Includes the following features: Add Mobile Phone Contacts Customizable Ring Delays Device Prioritized Contact Directory Management Edge E Series Help and Support Videos Remove the Applications Button Zoom Phone Appliance Base Profile for CCX 505 Dialpad Base Profile for CCX 500 and CCX 505 Bluetooth Improvements Enhancements to Text-to-Speech Poly Lens Connection Reliability USB Optimized Base Profile Deprecated for CCX 600 and CCX 700 Security Improvements for the System Web Interface
8.0.2
Nov-22
8.0.1
Oct-22
8.0.0
Sep-22
7.3.2
Aug-22
7.3.1
Jul-22
Microsoft Teams version rollback to 2022 update 1C
7.2.1 Rev C
Mar-22
• Intune Fix • VLAN Fix • Support for Microsoft Teams version 1449/1.0.94.2022022305
7.2.1 Rev B
Feb-22
• Support for Microsoft Teams version 1449/1.0.94.2022020202
7.2.1
Feb-22
Maintenance release for Poly Trio & CCX business media phones, Microsoft Teams App 1449/1.0.94.2022011305
7.1.4
Dec-21
Maintenance release for Poly CCX business media phones
• Support for Microsoft Teams version 1449/1.0.94.2021112302
7.1.3
Nov-21
Maintenance release for Poly Trio & CCX systems
7.0.3C
Jul-21
Maintenance release for Poly Trio & CCX systems
7.0.3B
Jun-21
Maintenance release for Poly Trio & CCX systems
7.0.2
Apr-21
Maintenance release for Poly Trio & CCX systems
Edge E, CCX, Trio C60 & Trio 8300 combined:
Older 8.0.2 Release >here<
Older 8.0.1 Release >here<
Older 8.0.0 Release >here<
Older 7.3.2 Release >here<
Older 7.3.1 Release >here<
CCX & Trio combined
Older 7.2.3 Release >here<
Older 7.2.2 Rev B Release >here<
Older 7.2.1 Rev B Release >here<
Older 7.2.1 Release >here<
Older 7.1.4 Release >here<
Older 7.1.1 Release >here<
Older 7.1.0 Release >here<
Older 7.0.3 Release >here<
Older 7.0.2 Release >here<
Older 7.0.1 Release >here<
Older 7.0.0 Relesae >here<
CCX:
Older 6.2.23.0202 Release >here<
Older 6.2.22.0185 Release >here<
Older 6.2.21.1198 Release >here<
Trio:
Older 5.9.5 Rev AB => here <=
Older 5.9.5 Rev AA => here <=
Older 5.9.4 Rev AB => here <=
Older 5.9.4 Rev AA => here <=
Older 5.9.3 Rev AB => here <=
Older 5.9.3 Rev AA => here <=
Older 5.9.2 Rev AB => here <=
Older 5.9.2 Rev AA => here <=
Older 5.9.1 Rev AC => here <=
Older 5.9.1.10906 Rev AB => here <=
Older 5.9.1.10419 Rev AA => here <=
Older 5.9.0.11421 Rev AD => here <=
Older 5.9.0.10869 Rev AA => here <=