Introducing the Newest Business Power Couple.
We’re all aware that smartphones have become the world’s primary communications device, even in the office. According to the Frost & Sullivan 2017 IT Decision Maker survey, 36% of respondents do at least part of [...]
Running to the Beat
We’ve all been there: you’ve stretched, your running shoes are on, you’ve lined up the playlist that will help you more fully enjoy your workout, then…your headphones are nowhere to be found. A wave of [...]
The Soundscaping Evolution
I invite you to participate in a brief exercise. If nothing else, it will improve your mood. You are likely sitting indoors at a computer, but I want you to allow your imagination to transport [...]
Make Your Customers Happy While Boosting the Bottom Line: Provide Your Channel Partners with Ongoing Education
If your business is like most, your team includes people outside of your own company’s walls. And because of that, you can only achieve your corporate goals if your channel partner ecosystem meets theirs, too. [...]
Plantronics releases sample code for headset integration with Amazon Connect
This week it seems that the whole world is congregating in Las Vegas at Amazon Web Services re:Invent 2017. One area of special interest to Plantronics at re:Invent is Amazon Connect. Amazon Connect, which was released earlier [...]
People, Places, & Technology: Developing a Humanized Customer Experience Around the World
Customer service has seen more change in the last five years than it has in the last 35 years combined. Given higher customer expectations, multiple points of engagement, and the growth of social media, your [...]