Celebrating Change in the Call Center
This year marks the 25th UK National Contact Center Awards [...]
This year marks the 25th UK National Contact Center Awards [...]
Our working world has changed profoundly this year – Organisations [...]
Daniel Newman of Futurum Research Predicts Innovations and Fallout from [...]
Now more than ever, workforces are dispersed, and industries of [...]
The “next normal” is hybrid working—flexible, productive, and spanning multiple [...]
The mass adoption of remote working brought on by the [...]
If you are going to school this Fall, education will [...]
Image courtesy of University of Maryland School of Medicine Telemedicine [...]
For the majority of the year 2020, organizations have lost [...]
Lockdown extinguished any lingering doubts about the readiness of remote [...]