Smarter Working Archives - Page 44 of 44

Video chat in business: a toss-up

By Poly|2009-04-27T12:26:55-07:00April 27th, 2009|Smarter Working|

Text: Floris van der Veen, ceo LiveCom, www.livecom.net “When I’m surfing [...]

By Poly|2009-04-20T12:38:26-07:00April 20th, 2009|Smarter Working|

Success Unified Communications is highly dependent on process and knowledge [...]

By Poly|2009-04-09T12:40:00-07:00April 9th, 2009|Smarter Working|

The value of Knowledge and Information management in the Contact [...]

By Poly|2009-01-10T12:48:18-08:00January 10th, 2009|Smarter Working|

Erik Bouwer It is cheaper to keep a client than [...]

By Poly|2008-11-30T13:16:03-08:00November 30th, 2008|Smarter Working|

Working at a contact centre requires specific competences and skills, [...]