Look Up Your Order

Use the fields below to search for your order and do the following:

  • View your order status
  • Get your shipping tracking number or view the shipping status
  • View or print your order invoice
  • Update your credit card information when your preorder authorization failed.
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Digital River, Inc. is the authorized reseller and merchant of the products and services offered within this store.
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  • Tax Exempt Orders
    Poly does not accept tax exempt orders online.
  • Shipping Terms and Conditions
    Orders with "Expedited Shipping" must be at a minimum of $29.99 for free shipping to apply. After 3 pm PST Monday – Friday, items purchased with "Expedited Shipping" may not ship until the following business day. Weekend orders will not be processed until the next business day. If an order contains a pre-order product or a product on backorder, the entire order may be delayed until all products on the order are available. Poly currently ships only to the United States, most U.S. Territories, and APO/FPO addresses. We do not ship to PO Boxes.