Active forum topics

Why are the forums empty?

lcollins — Thu, 26 Nov 2015 10:37:51 +0000

Forums:

Greetings,
Since moving to the a new platform recently it was decided to capture the top forum questions from previous site in the new FAQ.

So the forums on this new site are empty.

Please feel free to post new questions in the forum! (Note you have to login to post a forum question).
Cheers,
Lewis

3.7 - REST API not working

pnlarsson — Wed, 09 Dec 2015 09:44:35 +0000

Forums:

General Softphone Integration SDK

Updated to 3.7 and can't connect to the rest API. And the softphoneUI.html can't connect either. What has changed?

The requested page "/system/files/softphone%20REST%20interface%20v3.2.4.zip" could not be found.

pnlarsson — Wed, 09 Dec 2015 09:50:57 +0000

Forums:

General Softphone Integration SDK

Can't download the http://developer.plantronics.com/code-samples#n156 sample: The requested page "/system/files/softphone%20REST%20interface%20v3.2.4.zip" could not be found.

Initiating a call from a plantronics device

hans.bos@xelion.nl — Tue, 12 Jan 2016 16:35:38 +0000

Forums:

General Softphone Integration SDK

Where can I find documentation about initiating a call from a device. E.g. when i try to dial a number (press digits followed by the green number) from a calisto p240 a receive the following events: ICOMDeviceListenerEvents::onBaseButtonPressed: BaseButton_DialPad digit 1 ICOMDeviceListenerEvents::onBaseButtonPressed: BaseButton_DialPad digit 2 ICOMDeviceListenerEvents::onBaseButtonPressed: BaseButton_DialPad digit 3 ICOMDeviceEvents::onTalkButtonPressed: HeadsetButton_Talk ICOMDeviceListenerEvents::onHeadsetButtonPressed: HeadsetButton_Talk

iCompatibility not working

voipdepot — Thu, 28 Jan 2016 12:39:58 +0000

Forums:

General Softphone Integration SDK

Dear We are trying to configure the iCompatibility on our webshop, however when we got the HTML code that was generated, it doesn't seem to work. Please find the code below that we used and was generated : <?php $partner_id="538"; $key="d61688f5a8f295015b1f1edb86c85577"; //Take care that the date is synchro with the time server (GMT+1) from plantronet.com $partner_key=md5(date("Y-m-d").$key); ?>

I cannot use ICOMDeviceSettingsExt, I get null object in SDK 3.7.

aduce — Tue, 12 Apr 2016 11:30:44 +0000

Forums:

General Softphone Integration SDK

Hi, I am developing an application using Plantronics SDK v3.7.51277.30194. After creating a session, when attaching the device I am obtaining all objects derived from m_device.HostCommand. m_hostCommand = m_device.HostCommand as ICOMHostCommand; m_hostCommandExt = m_device.HostCommand as ICOMHostCommandExt; m_deviceSettings = m_device.HostCommand as ICOMDeviceSettings;

Device feature in SDK 3.7

fwagner.clarity — Wed, 13 Apr 2016 11:07:03 +0000

Forums:

General Softphone Integration SDK

In SDK 2.8, I might get device features, used next code: private IDevice _device; foreach (var feature in Enum.GetValues(typeof(FeatureType))) { var featureName = feature.ToString(); var isUse = this._device.HostCommand.IsSupported((FeatureType)feature); } How can I get them into 3.7? Sorry for my bad English.

Controlling CS500 / C054A

gorankav — Tue, 26 Apr 2016 14:05:53 +0000

Forums:

General Softphone Integration SDK

We are trying to support the CS500 headset for an emergency services solution. Our configuration is: CS500 - C054A - APU-72 (or APU-75) They used the headset on normal desktop phones and would like to keep them with the shiny touchscreen Windows/Linux-based solution. The voice works ok, but we would like more control: - how to control if the key on the headset has been pressed? - is it possible to force hook on/off from the PC side? Goran

Calisto P240

AntonFrolov — Thu, 28 Apr 2016 14:16:19 +0000

Forums:

General Softphone Integration SDK

Error on setting mute command.. error code 7

abhirajgandhi@gmail.com — Thu, 12 May 2016 09:18:14 +0000

Forums:

General Softphone Integration SDK

I am using 3.7 REST API. These APIs are properly getting used to answer call, end call. But afer answering a call, when I set Mute or UnMute on softphone and send that command to headset, it returns error code 7. Let me know where I am going wrong. Do I need to set any more state of headset when the call is answered. When call is answered, i use following rest API to inform headset. spokes.Plugin.answerCall Thanks,