Active forum topics https://developer.plantronics.com/forum/active/feed?forum=All en Why are the forums empty? https://developer.plantronics.com/why-are-forums-empty <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">Greetings,<br /> Since moving to the a new platform recently it was decided to capture the top forum questions from previous site in the new FAQ.<br /> <br /> So the forums on this new site are empty.<br /> <br /> Please feel free to post new questions in the forum! (Note you have to login to post a forum question).<br /> Cheers,<br /> Lewis<br />  </div></div></div> Thu, 26 Nov 2015 10:37:51 +0000 lcollins 169 at https://developer.plantronics.com 3.7 - REST API not working https://developer.plantronics.com/37-rest-api-not-working <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">Updated to 3.7 and can&#39;t connect to the rest API. And the softphoneUI.html can&#39;t connect either. What has changed?</div></div></div> Wed, 09 Dec 2015 09:44:35 +0000 pnlarsson 173 at https://developer.plantronics.com The requested page "/system/files/softphone%20REST%20interface%20v3.2.4.zip" could not be found. https://developer.plantronics.com/requested-page-systemfilessoftphone20rest20interface20v324zip-could-not-be-found <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">Can&#39;t download the http://developer.plantronics.com/code-samples#n156 sample: The requested page &quot;/system/files/softphone%20REST%20interface%20v3.2.4.zip&quot; could not be found.</div></div></div> Wed, 09 Dec 2015 09:50:57 +0000 pnlarsson 174 at https://developer.plantronics.com Initiating a call from a plantronics device https://developer.plantronics.com/initiating-call-plantronics-device <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">Where can I find documentation about initiating a call from a device. E.g. when i try to dial a number (press digits followed by the green number) from a calisto p240 a receive the following events: ICOMDeviceListenerEvents::onBaseButtonPressed: BaseButton_DialPad digit 1 ICOMDeviceListenerEvents::onBaseButtonPressed: BaseButton_DialPad digit 2 ICOMDeviceListenerEvents::onBaseButtonPressed: BaseButton_DialPad digit 3 ICOMDeviceEvents::onTalkButtonPressed: HeadsetButton_Talk ICOMDeviceListenerEvents::onHeadsetButtonPressed: HeadsetButton_Talk</div></div></div> Tue, 12 Jan 2016 16:35:38 +0000 hans.bos@xelion.nl 182 at https://developer.plantronics.com iCompatibility not working https://developer.plantronics.com/icompatibility-not-working <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">Dear We are trying to configure the iCompatibility on our webshop, however when we got the HTML code that was generated, it doesn't seem to work. Please find the code below that we used and was generated : &lt;?php $partner_id="538"; $key="d61688f5a8f295015b1f1edb86c85577"; //Take care that the date is synchro with the time server (GMT+1) from plantronet.com $partner_key=md5(date("Y-m-d").$key); ?&gt;</div></div></div> Thu, 28 Jan 2016 12:39:58 +0000 voipdepot 186 at https://developer.plantronics.com I cannot use ICOMDeviceSettingsExt, I get null object in SDK 3.7. https://developer.plantronics.com/i-cannot-use-icomdevicesettingsext-i-get-null-object-sdk-37 <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">Hi, I am developing an application using Plantronics SDK v3.7.51277.30194. After creating a session, when attaching the device I am obtaining all objects derived from m_device.HostCommand.                     m_hostCommand = m_device.HostCommand as ICOMHostCommand;                     m_hostCommandExt = m_device.HostCommand as ICOMHostCommandExt;                     m_deviceSettings = m_device.HostCommand as ICOMDeviceSettings;</div></div></div> Tue, 12 Apr 2016 11:30:44 +0000 aduce 194 at https://developer.plantronics.com Device feature in SDK 3.7 https://developer.plantronics.com/device-feature-sdk-37 <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">In SDK 2.8, I might get device features, used next code: private IDevice _device; foreach (var feature in Enum.GetValues(typeof(FeatureType))) &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; { &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; var featureName = feature.ToString(); &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; var isUse = this._device.HostCommand.IsSupported((FeatureType)feature); &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; } How can I get them into 3.7? Sorry for my bad English.</div></div></div> Wed, 13 Apr 2016 11:07:03 +0000 fwagner.clarity 195 at https://developer.plantronics.com Controlling CS500 / C054A https://developer.plantronics.com/controlling-cs500-c054a <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">We are trying to support the CS500 headset for an emergency services solution. Our configuration is: CS500 - C054A - APU-72 (or APU-75) They used the headset on normal desktop phones and would like to keep them with the shiny touchscreen Windows/Linux-based solution. The voice works ok, but we would like more control: - how to control if the key on the headset has been pressed? - is it possible to force hook on/off from the PC side? Goran &nbsp;</div></div></div> Tue, 26 Apr 2016 14:05:53 +0000 gorankav 202 at https://developer.plantronics.com Calisto P240 https://developer.plantronics.com/calisto-p240 <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div> Thu, 28 Apr 2016 14:16:19 +0000 AntonFrolov 203 at https://developer.plantronics.com Error on setting mute command.. error code 7 https://developer.plantronics.com/error-setting-mute-command-error-code-7 <div class="field field-name-taxonomy-forums field-type-taxonomy-term-reference field-label-above"><div class="field-label">Forums:&nbsp;</div><div class="field-items"><div class="field-item even" rel="sioc:has_container"><a href="/forums/general-softphone-integration-sdk" typeof="sioc:Container sioc:Forum" property="rdfs:label skos:prefLabel" datatype="">General Softphone Integration SDK</a></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded">I am using 3.7 REST API. These APIs are properly getting used to answer call, end call. But afer answering a call, when I set Mute or UnMute on softphone and send that command to headset, it returns error code 7. Let me know where I am going wrong. Do I need to set any more state of headset when the call is answered. When call is answered, i use following rest API to inform headset. spokes.Plugin.answerCall Thanks,</div></div></div> Thu, 12 May 2016 09:18:14 +0000 abhirajgandhi@gmail.com 205 at https://developer.plantronics.com