{"id":65,"date":"2012-03-13T04:02:59","date_gmt":"2012-03-13T04:02:59","guid":{"rendered":"https:\/\/blogs.poly.com\/?p=65"},"modified":"2012-03-13T04:02:59","modified_gmt":"2012-03-13T04:02:59","slug":"part-ii-spiceworks-uc-survey","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/part-ii-spiceworks-uc-survey\/","title":{"rendered":"Part II…Spiceworks UC survey"},"content":{"rendered":"

I didn\u2019t plan to let a month go by before sharing Part II of the survey I conducted on the use of Unified Communications\u00a0 (UC) by small and medium businesses. However, I took a fall on the red carpet. Before you conjure up images of me rubbing shoulders with George Clooney, I need to confess it wasn\u2019t THE Red Carpet; it\u2019s a red carpet in our house. I dislocated my right shoulder and\u00a0and yes, I’m right-handed.<\/p>\n

I\u2019m almost healed now and ready to get back on track and share more results of my survey of 250 small and medium businesses among the Spiceworks IT Pro Community. In Part I of the survey<\/a>,\u00a0 I reported that some 51 percent of respondents indicated they are well on their way to UC adoption. \u00a0Their employees are\u00a0 enhancing and easing communications by connecting on different devices, apps and communications systems.\u00a0 Also conferencing is becoming more and integral to \u2018taking care of business.\u2019 Web, video and softphone (Skype being the best example) are gaining traction to support mobility and the growing trend in remote working.<\/p>\n

Survey results part II<\/strong><\/p>\n

Survey participants cited mobility and remote access to other individuals as the top two benefits of UC.\u00a0 But there are more.\u00a0 UC is considered beneficial among the SMBs because it reduces lag time in getting work done, improves customer service and facilitates collaboration.\u00a0As a matter of fact, 56% said they have an increasing need for collaboration solutions. \u00a0UC also boosts satisfaction among employees because it helps them be more\u00a0productive.<\/p>\n

And to what extent are employees using smartphones and tablets for work? The survey indicated that 88 percent of employees use smartphones and 60 percent use tablets\u00a0\u2013 and watch that latter figure go up.\u00a0 Market researcher Forrester is predicting <\/a>\"\"<\/a>that by 2016, one third of all adults in the U.S. will own a tablet. It\u2019s no wonder that Instat, another market research firm, forecasts that this year wireless will become the largest category of SMB telecomm spending.<\/p>\n

IP telephony (using desk phones) still is the number one\u00a0application – nearly 50 percent –\u00a0 for which companies provide employees headsets.\u00a0 Next is\u00a0 multimedia — anything from video to\u00a0podcasts to training.\u00a0 However in support of growing UC conferencing applications and the need for high quality audio, companies are purchasing their employees headsets for web and video conferencing and soft phone calls.\u00a0 And, for those using headsets with smartphones and tablets,\u00a057 percent provide their employees with bluetooth or corded headsets vs. making them fend for themselves.<\/p>\n

Are you starting to see UC applications\u00a0kicking it\u00a0up in your company?<\/p>\n","protected":false},"excerpt":{"rendered":"

I didn\u2019t plan to let a month go by before […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[510],"tags":[],"_links":{"self":[{"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/posts\/65"}],"collection":[{"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/comments?post=65"}],"version-history":[{"count":0,"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/posts\/65\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/media?parent=65"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/categories?post=65"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.poly.com\/wp-json\/wp\/v2\/tags?post=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}