{"id":612,"date":"2013-03-08T19:16:14","date_gmt":"2013-03-08T19:16:14","guid":{"rendered":"https:\/\/blogs.poly.com\/?p=612"},"modified":"2013-03-08T19:16:14","modified_gmt":"2013-03-08T19:16:14","slug":"must-have-unified-communications-features-for-your-small-business-part-i","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/must-have-unified-communications-features-for-your-small-business-part-i\/","title":{"rendered":"Must-have unified communications features for your small business Part I"},"content":{"rendered":"
Are you puzzled about what unified communications<\/a> features your small business should employ or add to ones you\u2019ve already adopted? \u00a0Unified communications, as I\u2019ve described it before,<\/a> is not one product but a set of capabilities to integrate real-time communication services. It enables you, among other things, to send a message on one medium and the recipient to receive it on another. For example, I can leave someone a voice message and they can receive notification or even a speech to text transcription in an email.<\/p>\n Each UC vendor offers a host of features to differentiate their platform, which can make getting your arms around UC even more complex.\u00a0 However, there are several features that are considered the foundation of any UC system. Compare Business Products<\/a> did a nice roundup of key UC features a few years ago in \u201c10 Must Have Unified Communications Features.<\/a>\u201d\u00a0 They include:<\/p>\n<\/a><\/p>\n