{"id":425,"date":"2012-11-28T17:15:15","date_gmt":"2012-11-28T17:15:15","guid":{"rendered":"https:\/\/blogs.poly.com\/?p=425"},"modified":"2012-11-28T17:15:15","modified_gmt":"2012-11-28T17:15:15","slug":"small-business-saturday-sales-exceed-expectations","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/small-business-saturday-sales-exceed-expectations\/","title":{"rendered":"Small Business Saturday sales exceed expectations"},"content":{"rendered":"
Consumers showed their enthusiasm for local small businesses over the weekend. The National Federation of Independent Business (NFIB) and American Express report <\/a>that spending on Small Business Saturday reached $5.5 billion — over the $5.3 billion originally forecast! \u00a0Consumer awareness of the day nearly doubled in just two weeks leading up to the event from 34 to 67 percent, according to the Small Business Saturday Consumer Insights Survey conducted by the two organizations. Nearly half of those aware of Small Business Saturday (47 percent) shopped \u2018small\u2019 on the day.<\/p>\n In announcing the results of the day, NFIB said<\/p>\n \u201cWe are very pleased that so many Americans sought to give back by shopping small this Small Business Saturday. We hope that support of small firms, retailers, restaurants and other independent businesses continues throughout the holiday season and all year round. Continued support of this vital sector is one important way to ensure our economy fully recovers and a healthy private sector is restored.\u201d<\/p>\n Small Business Saturday highlights from NFIB and American Express<\/strong><\/p>\n Keeping up the momentum<\/strong><\/p>\n Independent book store Barts Books in Ojai, CA<\/p><\/div>\n Small Business Saturday spending indicates that U.S. consumers like to shop where they feel at home and enjoy the experience. Carmine Gallo, a communications coach, writes about the importance of creating such an experience for your customers in \u201cIndependent Business Owners Send the Wrong Signal on Small Business Saturday and Cyber Monday<\/a>,\u201d running on Forbes.com. He advises independent business owners to create a truly unique shopping experience in order to compete with their larger competitors and not try to lure customers in solely through discounts and promotions.<\/p>\n As an example, Gallo points to One More Page Books, the book store that President Obama recently visited with his daughters. The owner Eileen McGervey, in an effort to create a destination shopping experience for customers, hosts discussion groups, young writers\u2019 workshops, visiting authors and wine and chocolate tastings. She also maintains a blog and Twitter account to share information about the community.\u00a0 (I wish she had a store in my town!)<\/p>\n I couldn\u2019t agree more with Gallo. As you can see in my Small Business Saturday Chronicle<\/a>, each of my stops throughout the day was at a local small business that provided a unique experience that would never be available in a large chain.<\/p>\n We\u2019d love to hear about your Small Business Saturday experiences, either as an owner or shopper.<\/p>\n\n
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