![\"screenshot-2017-09-27-14-48-03\"](\"https:\/\/blogs.poly.com\/wp-content\/uploads\/2017\/09\/Screenshot-2017-09-27-14.48.03.png\")
<\/p>\nAs a veteran of the Microsoft Voice Team responsible for launching the company\u2019s journey into becoming a leader in UC, and in recent years working with ecosystem partners, it\u2019s always been so exciting to participate in Microsoft Ignite. As Microsoft\u2019s biggest customer-facing event, it always feels like the \u201creal deal\u201d hearing directly from customers what they are looking for to enhance their IT environments. It\u2019s also a chance for ecosystem partners, like Plantronics, to be showcased as thought leaders on those topics they can make a real contribution to, and for us this year it\u2019s all about cloud voice adoption.<\/p>\n
<\/p>\n
The journey toward a successful Skype for Business deployment always depends on many factors working together successfully. While the technology has evolved to support huge transformations, it hasn\u2019t always been easy on customers to implement or easy on the users to adopt. Today Plantronics joined Microsoft in easing some of the pain points along this journey with the announcement of the addition of Plantronics to Microsoft\u2019s MyAdvisor<\/a> site (formerly known as Skype Operations Framework or SOF). You can learn about the evolution<\/a> of this on Microsoft\u2019s blog. We\u2019re one of the first hardware partners to provide Practical Guidance for Cloud Voice on the Partner Asset<\/a> page.<\/p>\n Through a series of workshops based on the Cloud Voice project lifecycle, Plantronics provides a lens to the stages of Plan, Deliver and Operate giving prescriptive guidance on integrating Plantronics devices and value-add software solutions into customer projects. Included in the content is a deep dive on how to look for and plan for specific user work styles when planning a deployment based on global user research Plantronics conducted in 2017. Understanding user needs and pain points helps to increase the accuracy of choosing the right device for every work style found in today\u2019s enterprises.<\/p>\n However, it\u2019s not enough just to choose the right device to ensure adoption. Through our Plantronics Manager Pro SaaS solution, customers and partners can monitor headset adoption, manage and track devices and easily troubleshoot, predicting and preventing problems before they occur, making the job for an IT administrator faster and easier.<\/p>\n Microsoft + Plantronics has been a great partnership and journey to understand communications challenges and how providing the right tools and insights for customers leads to more successful Cloud Voice projects. It\u2019s not a coincidence that Plantronics has sold over 10 Million certified Skype for Business devices.<\/p>\n
![\"ln_bio_pic\"](\"https:\/\/blogs.poly.com\/wp-content\/uploads\/2017\/09\/LN_bio_pic.jpg\")