{"id":2885,"date":"2016-09-16T05:00:09","date_gmt":"2016-09-16T12:00:09","guid":{"rendered":"https:\/\/blogs.poly.com\/?p=2885"},"modified":"2016-09-16T05:00:09","modified_gmt":"2016-09-16T12:00:09","slug":"plantronics-manager-pro-casebook-three-use-cases-new-cloud-based-headset-management-software","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/plantronics-manager-pro-casebook-three-use-cases-new-cloud-based-headset-management-software\/","title":{"rendered":"Plantronics Manager Pro Casebook: Three use cases for the new cloud-based headset management software"},"content":{"rendered":"

\"WARE_Open_Office_Space_Plaid_Guy_screen_RGB_030116\"<\/p>\n

A Plantronics Manager Pro Casebook <\/strong><\/p>\n

Three use cases for the new cloud-based headset management software <\/strong><\/p>\n

When it comes to headsets, IT has had a significant challenge.<\/p>\n

With the responsibility for hundreds, or even thousands, of headsets company-wide, there\u2019s been no easy way for IT departments to know how many or what types of headsets are being used. No easy way to update headsets with the latest firmware. And no easy way to make adjustments, except by being physically present to handle specific issues. It can mean a lot of running around, a lot of lost time and productivity, and more expense for the company. And it can mean a diminished experience for customers calling in to customer service centers and experiencing poor audibility.<\/p>\n

Enter Plantronics Manager Pro.<\/p>\n

Developed to provide IT departments with complete visibility of headsets within their company, Plantronics Manager Pro enables IT to take control of headsets company-wide, proactively managing user needs, with:<\/p>\n