{"id":187,"date":"2012-06-05T14:41:17","date_gmt":"2012-06-05T14:41:17","guid":{"rendered":"https:\/\/blogs.poly.com\/?p=187"},"modified":"2012-06-05T14:41:17","modified_gmt":"2012-06-05T14:41:17","slug":"why-smbs-are-making-the-call-to-voip","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/why-smbs-are-making-the-call-to-voip\/","title":{"rendered":"Why SMBs are \u2018making the call\u2019 to VoIP"},"content":{"rendered":"
Do you know how big your business will be over the next two years? Do you know how many employees you will have and where they will be located? Even with the best of planning, it\u2019s difficult to know exactly how much you will grow \u2013 and where — and in turn what kind of infrastructure you\u2019ll need. For this reason, many SMBs are switching from traditional PBX equipment to Voice over Internet Protocol (VoIP) or Internet phone service because it provides flexibility and a cost-effective path to growth.<\/p>\n
VoIP operates through an Internet connection through your computer or through a regular phone that has VoIP capabilities. In-Stat <\/a>(now DisplaySearch) forecast <\/a>that VoIP penetration among US businesses will increase rapidly over the next few years, reaching 79 percent by 2013.<\/p>\n Cost savings can be considerable with VoIP, especially if you are making long-distance calls. \u201cVoIP saves the average small business 20 percent to 25 percent of its telecommunications bill,\u201d according to industry blog VoIP Watch, <\/a>as noted by the National Federation of Independent Business (NFIB).<\/p>\n Portability is another advantage of VoIP. \u00a0It doesn\u2019t matter where you are; if you have Internet access, you can log into your VoIP telephone, and you will get a dial tone. You just need a headset<\/a> or IP phone to communicate with your team or customers. There also are many functions available through your VoIP system. You can conduct on-the-fly video and audio conferencing. Visual voicemail \u2013 voicemails converted to email and sent to your inbox — find me\/follow me calling, click to call, and call transfer to your cellphone are other capabilities, all of which are easily managed through a web portal.<\/p>\n Hosted versus on premise<\/strong><\/p>\n Many choose a virtual PBX to manage the company VoIP system. (See: Virtual PBX offers SMBs real benefits<\/a>.) You also can opt for an on-premise service, in which your VoIP service provider will install the IP PBX at your location and provide a bundle of services, including VoIP trunking and Internet access. Costs may be greater, but you get more control over customization.<\/p>\n<\/a><\/p>\n