{"id":132,"date":"2012-04-25T16:44:22","date_gmt":"2012-04-25T16:44:22","guid":{"rendered":"https:\/\/blogs.poly.com\/?p=132"},"modified":"2012-04-25T16:44:22","modified_gmt":"2012-04-25T16:44:22","slug":"are-you-making-it-difficult-for-your-customers-to-get-in-touch","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/are-you-making-it-difficult-for-your-customers-to-get-in-touch\/","title":{"rendered":"Are you making it difficult for your customers to get in touch?"},"content":{"rendered":"

\"\"<\/a>One of the last things you want to hear is that a new business prospect tried to contact you, but wasn\u2019t able to find your contact information. So I was particularly surprised to read a recent survey, which indicated that many SMBs are not making it easy for customers and prospects to get in touch.<\/p>\n

SMB DigitalScape,<\/a> a data collection and analysis engine developed by vSplash,<\/a> recently analyzed one million SMB websites from 14 countries, including more than 700,000 in the U.S. The data indicated that:<\/p>\n