{"id":1182,"date":"2012-02-02T10:19:44","date_gmt":"2012-02-02T10:19:44","guid":{"rendered":"https:\/\/blogs.poly.com\/contact-centred\/?p=1182"},"modified":"2012-02-02T10:19:44","modified_gmt":"2012-02-02T10:19:44","slug":"smarter-working-in-the-contact-centre","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/smarter-working-in-the-contact-centre\/","title":{"rendered":"Smarter Working in the Contact Centre"},"content":{"rendered":"
http:\/\/www.youtube.com\/watch?v=semZyQJiL6I&context=C3db9aa5ADOEgsToPDskKlmAFACa04UCp6nq4NZrfQ<\/p>\n
Is there such a thing as smarter working in the contact centre? We are presenting at a CCMA Ireland forum today on The Future of Work<\/a>\u00a0with Microsoft Ireland<\/a>. We strongly believe that there\u00a0are smarter working benefits for the contact centre as well as the office\u00a0– we’ve implemented this in our own contact centre as seen in the video above.<\/p>\n