{"id":1175,"date":"2012-01-09T15:41:37","date_gmt":"2012-01-09T15:41:37","guid":{"rendered":"https:\/\/blogs.poly.com\/contact-centred\/?p=1175"},"modified":"2012-01-09T15:41:37","modified_gmt":"2012-01-09T15:41:37","slug":"why-dont-we-reward-customer-effort","status":"publish","type":"post","link":"https:\/\/blogs.poly.com\/why-dont-we-reward-customer-effort\/","title":{"rendered":"Why don’t we reward customer effort?"},"content":{"rendered":"

There are usually many ways to get in touch with a company – some of them are more difficult than others.\u00a0 Look at the following list<\/p>\n