We are excited to introduce the CCX 350—the latest addition to the CCX family! The CCX 350 will be the first Microsoft Teams certified desk phone in the CCX family to have Microban® technology integrated directly into the plastics for enhanced antimicrobial protection, making it ideal for multiple users in high-traffic common areas and in this hybrid work era. In addition to being the perfect common area solution, the CCX 350 is great for end users, especially those who wear gloves while they work, because it offers a physical dial pad and parity in capability with our CCX 400. Both of these assets make life easier for IT and the end user.

Take a Closer Look at the CCX 350

Of the six solutions in the CCX family, the CCX 350 is the first Microsoft Teams certified desk phone solution with a non-touchscreen interface. Thanks to the dial pad’s varied textures and spacing, the CCX 350 is optimized for use with gloved hands, which is great because this solution provides durability ideal for a retail, manufacturing or lab environment. In these environments, common areas and shared phones are necessary and all surfaces are regularly wiped down. This phone supports your commitment to workplace cleanliness because the built in Microban® antimicrobial technology actually helps the phone stay cleaner for longer, which provides some peace of mind for the multitude of daily users.

It can Handle a Noisy Environment

Are the forklifts beeping in the background? Are there other conversations happening nearby? Is the bakery line humming or the depot space clanking? In common areas, disruptive noise comes with the territory, and the CCX 350 can handle it all. With the CCX 350, you can meet and speak with confidence because Poly’s exclusive Acoustic Fence and NoiseBlockAI technology enhances the end user experience. These technologies eliminate distracting background noise at the source, so everyone can hear and be heard clearly.

The Rest of the CCX Family

If the CCX 350 isn’t the perfect fit for you, check out the other solutions in the CCX family:

• The CCX 400 is the touchscreen alternative for a common area.
• The CCX 500 and 505 are great for cubicle spaces and knowledge workers. With the CCX 505’s Wi-Fi functionality, it makes an excellent solution for the home office.
• The CCX 600 offers a larger screen, which is ideal for a manager and executive. It also sports the capability to integrate an Eagle-Eye Mini camera to add video conferencing to the desk phone.
• The CCX 700 also has a larger screen ideal for an executive user, but it has an integrated camera with a privacy shutter built right in.
• The CCX 600’s video integration and the CCX 700 are only available for non-Microsoft Teams ecosystems.

When will the CCX 350 be Available?

Our Poly CCX 350 launches as the CCX family’s entry-level solution for Teams in October. Give your service provider a call to make sure their testing has been completed and they are ready to fully support this new phone. The phones will be officially available in North America in late November 2022, and they will be globally available in Q1 of 2023. Take some time and visit our Poly Desk Phones page to learn more about the CCX line and other phones in our portfolio.

Visit the Poly CCX 350 page for more details about our newest addition.

Remote working is what most people are now used to. That may be 100 percent remote or a few days per week as offices are re-opening. But what about the communications tools that remote workers were ‘used to’ even before Covid days? Those they feel make them as productive as possible, like the familiar desk phone. Poly’s latest persona research shows that 25 percent of enterprise employees still expect desk phones for home use. This can be a deployment, configuration, and maintenance nightmare for IT – just adding to the hybrid working chaos. Fear no more…

Poly is pleased to help tame the IT chaos with the CCX 505, the latest addition to our CCX Business Media Phone line with easy built-in Wi-Fi connectivity that is simple to connect and simple to use – perfect for the home office.

Remote Working is Tough:

A major challenge for remote working is feeling confident when in meetings and taking calls. The ideal work environment definitely doesn’t include the loud background noise or lack of connectivity that often come with a home office. These are the common pain points that Poly is dedicated to solving for remote workers, and that’s where the CCX 505 Business Media Phone comes in.

With award-winning audio technology such as Poly HD Voice and Poly Acoustic Clarity, users hear every nuance, voice inflection and social audio que, so they can communicate with confidence. Of course, those on the other end of the call or meeting need to hear clearly also. Fortunately, Poly’s Acoustic Fence and NoiseBlock AI eliminate distracting background noise, so one never has to worry about an untimely doorbell or pet.

The CCX 505 at Home

The CCX 505 would typically be considered an in-office communication tool. However, with the easy built-in Wi-Fi connectivity and advanced technology, it is a go-to selection for home desk phones. (Just be sure to pick up an accessory power supply, since the CCX 505 comes with a Power Over Ethernet cable by default.)

The CCX 505 features a five-inch color touchscreen—just one tap and you have access to all your contacts, meetings and settings. All CCX phones run on the Poly UC Software, powered by Android 9, providing an ever-evolving platform with features that can be updated via the cloud. Android 9 is already set to update in advance of our Microsoft Teams certification renewal, which is detailed in this Poly article.

The CCX 505 easily pairs with Poly headsets for hands free flexibility. The choice in USB ports, with a USB A and USB C both available on one desk phone, allows users to plug in their preferred headset or tether your phone to the laptop, using it as a speakerphone with a handset.

The CCX Family

The CCX 505 is the most recent model to join the Wi-Fi club, but the CCX family has a product for any workstyle or persona. The CCX 600 and CCX 700, for example, feature larger screens to better meet the needs of management teams or a Connected Executive. The CCX 700 in particular offers an integrated camera, which aligns best with those who require video through Zoom and other service providers. Although our CCX 505 works great with your team’s Remote Collaborator, if you don’t need a touchscreen interface, the Poly VVX 250, VVX 350 and VVX 450 are also great options that can be Wi-Fi enabled by adding a Poly USB Wi-Fi adapter.

How to Purchase the CCX 505 IP Phone

The CCX 505 is available in August so give your service provider a call and encourage them to make the switch! Or take some time and visit our Poly Desk Phones page to learn more about the CCX line.

If your organization has been searching for a DECT^TM mobile handset that works with Microsoft Teams, the wait is finally over. Poly Rove is a wireless IP phone solution that delivers the freedom to connect to your Microsoft Teams environment thanks to the Teams SIP gateway. Poly and Microsoft’s collaboration on the SIP gateway integration opens the Poly Rove offering to small businesses and shift-based workspaces that rely on Teams with the additional benefit of end-to-end encryption to keep conversations safe and secure.

The Poly Rove family is comprised of two wireless DECT^TM handsets, Poly Rove 30 and Poly Rove 40 that are deployed with dedicated base stations, repeaters and charging stations to provide a rugged wireless phone solution capable of scaling to cover your organization’s entire physical footprint. Poly Rove handsets are simple to use with a large 2.4-inch color display, and dedicated keys for push-to-talk, volume, and mute. Using Poly Rove 40, you have the ability to go hands-free with your favorite wireless Poly headset via built-in Bluetooth^® or use a 3.5mm wired headset on either the Poly Rove 30 or Poly Rove 40.

Mobility? Rove Understood the Assignment

Poly Rove was designed with mobility in mind, meeting all the mobile CAP (common area phone) needs across verticals like healthcare, retail, manufacturing, warehousing, hospitality, etc. The scalability of the Poly Rove platform enables you to deploy up to 254 base stations with various combinations of handsets, repeaters and charging stations depending on how much area you need to cover. With integrated Microban® antimicrobial product protection and dust-tight, water-resistant technology, you can trust that Poly Rove can handle even the toughest physical environments.

Use Cases Now Open to Microsoft Teams Environments

Microsoft Teams provides a great platform for collaboration and Rove is the ideal solution to provide wireless flexibility in various work environments. Let’s look at some of the benefits that wireless handsets can enable, when using the Teams SIP gateway with Poly Rove:

Healthcare: Hospitals and clinics need to streamline communication so they can respond quickly to patient needs, which in turn improves patient satisfaction. The efficiency gained from deploying mobile wireless solutions helps to address the shortage of trained health workers and improve working conditions, which is key to retaining staff.

Retail: Managers and shop floor staff need to be mobile, visible, and able to spend more time in front of customers. With the mobility enabled by Poly Rove headsets, these teams can provide better customer service and respond much more quickly to in-store incidents, such as spillages and theft.

Manufacturing/Warehouses: Wireless handsets eliminate paging delays, improve operations, and enable faster responses to problems and emergencies, thus reducing downtime and production slippage.

How Does the Microsoft SIP Gateway Work?

The Microsoft Teams SIP Gateway was designed to let users connect their Teams account with a traditional phone line, enabling you to use your handset to dial into a meeting or make calls using Teams. The SIP gateway also allows users to route incoming calls from Teams to a traditional PBX system, providing next-gen calling capabilities within a legacy on-prem phone system.

Benefits of using Teams SIP Gateway with Poly Rove:

• Sign into Teams remotely via Teams Admin Center
• Make, receive calls with hold/resume
• Transfer calls, forward calls
• Local Conferencing
• Voicemail and message waiting indicator
  • Listen to electronically stored voice messages left by callers
  • Receive notifications for new voicemail messages
• Manually dial into audio conferences
• Static emergency calling and location support with dynamic Emergency 911

FOMO?

With Poly Rove running on Teams, you ensure your organization has the secure mobile phone solution they need to get their jobs done and stay connected to remote team members. The Teams SIP Gateway will be available for the Poly Rove Products by the end of July 2022, allowing you to optimize your legacy phone systems with a future-proof solution designed to scale as you grow.

Visit Poly.com to learn more about Poly Rove family solutions.